Government - Hospital district · 132 certified beds · CMS number 676156

Prestonwood Rehabilitation & Nursing Center, Plano, TX

CMS records 16 health deficiencies at Prestonwood Rehabilitation & Nursing Center in Plano, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Apr 17, 2025. The highest severity cited is K (immediate jeopardy to resident health or safety). 3 citations were at the immediate jeopardy level, 3 of them recorded as past non-compliance (fixed before the inspection). CMS lists 1 fine totaling $14,433 in the last three years.

Inspections and deficiencies

CMS findings for Prestonwood Rehabilitation & Nursing Center as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Prestonwood Rehabilitation & Nursing Center may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (10 deficiencies)

Standard inspection Apr 17, 2025. CMS counts 10 health deficiencies and 0 fire safety deficiencies in this cycle.

Apr 17, 2025 · Standard + complaint inspection

10 deficiencies, highest K

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 1, 2025

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 1, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2025

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 1, 2025

F640 · Submitting assessment data on time

Requirement cited (CMS): Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 1, 2025

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Past non-compliance (fixed before the inspection), Feb 25, 2025

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Past non-compliance (fixed before the inspection), Feb 25, 2025
Dispute
Under informal dispute resolution (IDR)

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Past non-compliance (fixed before the inspection), Feb 25, 2025
Previous cycle: 6 deficiencies (standard inspection Feb 29, 2024)

Standard inspection Feb 29, 2024. CMS counts 6 health deficiencies and 1 fire safety deficiency in this cycle.

Feb 29, 2024 · Standard + complaint inspection

6 deficiencies, highest F

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 22, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Mar 22, 2024

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 22, 2024

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 22, 2024

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 4, 2024

F561 · Making everyday choices

Requirement cited (CMS): Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 4, 2024
Earlier cycle: 0 deficiencies (standard inspection Dec 15, 2022)

Standard inspection Dec 15, 2022. CMS counts 0 health deficiencies and 0 fire safety deficiencies in this cycle.

No health deficiencies in this cycle.

Tags cited in more than one inspection

3 tags cited on more than one inspection date at Prestonwood Rehabilitation & Nursing Center; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F690 Bladder, bowel, and catheter care2Apr 17, 2025; Feb 29, 2024
F812 Food safety and sanitation2Apr 17, 2025; Feb 29, 2024
F880 Infection prevention and control program2Apr 17, 2025; Feb 29, 2024

Fines and payment denials

DateTypeAmount / length
Apr 17, 2025Fine$14,433

Staffing and CMS ratings

Total nurse staff hours per resident per day
4.21 h (above the Texas median of 3.27 h)
RN hours per resident per day
1.34 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.63 h
Nursing staff turnover
46.8% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
4 of 5
Health inspection rating
2 of 5
Staffing rating
5 of 5
Quality measure rating
5 of 5

CMS figures for Prestonwood Rehabilitation & Nursing Center, copied as published; Texas medians are ours.

Facility details

Address
2460 Marsh Ln, Plano, TX 75093
Phone
(214) 731-5955
County
Denton
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
Dallas County Hospital District
Certified beds
132
Average residents per day
54.9
In Medicare/Medicaid since
Oct 29, 2007
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
None
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How does the home support residents who need help with toileting or incontinence? (F690, cited 2 times)
  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 2 times)
  • How do staff track and report infections among residents? (F880, cited 2 times)
  • Can residents choose when they wake up, go to bed, and bathe? (F561, cited 1 time)

Other nursing homes in Plano and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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