For profit - Individual · 130 certified beds · CMS number 676146

Town East Rehabilitation and Healthcare Center, Mesquite, TX

CMS records 37 health deficiencies at Town East Rehabilitation and Healthcare Center in Mesquite, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Sep 5, 2025. The highest severity cited is J (immediate jeopardy to resident health or safety). 2 citations were at the immediate jeopardy level. CMS lists 2 fines totaling $25,673 in the last three years.

Inspections and deficiencies

CMS findings for Town East Rehabilitation and Healthcare Center as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Town East Rehabilitation and Healthcare Center may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (16 deficiencies)

Standard inspection Sep 5, 2025. CMS counts 16 health deficiencies and 2 fire safety deficiencies in this cycle.

Jul 9, 2026 · Complaint inspection

2 deficiencies, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
No plan of correction on file

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
No plan of correction on file

May 14, 2026 · Complaint inspection

1 deficiency, highest E

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 30, 2026

Feb 3, 2026 · Complaint inspection

1 deficiency, highest D

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 4, 2026

Dec 6, 2025 · Complaint inspection

2 deficiencies, highest J

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
G Actual harm (not immediate jeopardy), isolated
Status
Correction date Dec 7, 2025

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Dec 7, 2025

Dec 2, 2025 · Complaint inspection

2 deficiencies, highest F

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Dec 3, 2025

F693 · Feeding tube use and care

Requirement cited (CMS): Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 3, 2025

Sep 5, 2025 · Standard inspection

8 deficiencies, highest J

F919 · Working call system

Requirement cited (CMS): Make sure that a working call system is available in each resident's bathroom and bathing area.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 8, 2025

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 8, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 8, 2025

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 8, 2025

F693 · Feeding tube use and care

Requirement cited (CMS): Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 8, 2025

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Sep 8, 2025

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 8, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 8, 2025
Previous cycle: 10 deficiencies (standard inspection Jul 11, 2024)

Standard inspection Jul 11, 2024. CMS counts 10 health deficiencies and 3 fire safety deficiencies in this cycle.

Jan 23, 2025 · Complaint inspection

4 deficiencies, highest D

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 30, 2025

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 30, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 30, 2025

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 30, 2025

Jul 11, 2024 · Standard + complaint inspection

6 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Aug 25, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 20, 2024

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 30, 2024

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 15, 2024

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 19, 2024

F576 · Phone, mail, and internet access

Requirement cited (CMS): Ensure residents have reasonable access to and privacy in their use of communication methods.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 20, 2024
Earlier cycle: 11 deficiencies (standard inspection May 11, 2023)

Standard inspection May 11, 2023. CMS counts 11 health deficiencies and 1 fire safety deficiency in this cycle.

Apr 20, 2024 · Complaint inspection

1 deficiency, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 3, 2024

May 11, 2023 · Standard inspection

10 deficiencies, highest E

F908 · Equipment kept in safe working order

Requirement cited (CMS): Keep all essential equipment working safely.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 14, 2023

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 14, 2023

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 14, 2023

F565 · Resident and family councils

Requirement cited (CMS): Honor the resident's right to organize and participate in resident/family groups in the facility.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 14, 2023

F552 · Being informed about health and treatment

Requirement cited (CMS): Ensure that residents are fully informed and understand their health status, care and treatments.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2023

Tags cited in more than one inspection

11 tags cited on more than one inspection date at Town East Rehabilitation and Healthcare Center; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F677 Help with daily care5May 14, 2026; Sep 5, 2025; Jan 23, 2025; Jul 11, 2024; May 11, 2023
F656 Comprehensive person-centered care plan3Feb 3, 2026; Sep 5, 2025; Jan 23, 2025
F761 Drug labeling and secure storage3Jul 9, 2026; Dec 2, 2025; Apr 20, 2024
F812 Food safety and sanitation3Sep 5, 2025; Jul 11, 2024; May 11, 2023
F880 Infection prevention and control program3Sep 5, 2025; Jul 11, 2024; May 11, 2023
F600 Freedom from abuse and neglect2Jul 9, 2026; Dec 6, 2025
F684 Quality of care2Jan 23, 2025; Jul 11, 2024
F689 Accident prevention and supervision2Dec 6, 2025; Sep 5, 2025
F693 Feeding tube use and care2Dec 2, 2025; Sep 5, 2025
F695 Respiratory and oxygen care2Sep 5, 2025; May 11, 2023
F755 Pharmacy services and a consultant pharmacist2Jul 11, 2024; May 11, 2023

Fines and payment denials

DateTypeAmount / length
Dec 2, 2025Fine$9,246
Sep 5, 2025Fine$16,427

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.40 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.42 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.07 h
Nursing staff turnover
70.8% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
1 of 5
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
4 of 5

CMS figures for Town East Rehabilitation and Healthcare Center, copied as published; Texas medians are ours.

Facility details

Address
3617 O'Hare Dr, Mesquite, TX 75150
Phone
(972) 284-8600
County
Dallas
Accepts
Medicare and Medicaid
Ownership
For profit - Individual
Chain (CMS)
Dallas County Hospital District
Certified beds
130
Average residents per day
98.4
In Medicare/Medicaid since
Aug 22, 2007
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How often do residents who need help get assistance with bathing, grooming, and mouth care? (F677, cited 5 times)
  • How are a resident's goals and preferences written into the care plan? (F656, cited 3 times)
  • How are medications stored and secured on each unit? (F761, cited 3 times)
  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 3 times)

Other nursing homes in Mesquite and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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