Non profit - Church related · 120 certified beds · CMS number 675453
Collinwood Nursing and Rehabilitation, Plano, TX
CMS records 24 health deficiencies at Collinwood Nursing and Rehabilitation in Plano, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Aug 7, 2025. The highest severity cited is K (immediate jeopardy to resident health or safety). 3 citations were at the immediate jeopardy level. CMS lists 1 fine totaling $51,973 in the last three years.
- 24deficiencies, 3 cycles (TX median 25)
- 6in the latest cycle (TX median 8)
- Khighest severity · Immediate jeopardy
- $51,973fines, last 3 years
- 2CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for Collinwood Nursing and Rehabilitation as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Collinwood Nursing and Rehabilitation may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (6 deficiencies)
Standard inspection Aug 7, 2025. CMS counts 6 health deficiencies and 2 fire safety deficiencies in this cycle.
May 18, 2026 · Complaint inspection
1 deficiency, highest D
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jun 11, 2026
Feb 27, 2026 · Complaint inspection
1 deficiency, highest E
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Mar 22, 2026
Aug 7, 2025 · Standard + complaint inspection
4 deficiencies, highest E
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Sep 19, 2025
F677 · Help with daily care
Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 19, 2025
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Sep 19, 2025
F584 · Safe, clean, homelike surroundings
Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 19, 2025
Previous cycle: 13 deficiencies (standard inspection Jun 27, 2024)
Standard inspection Jun 27, 2024. CMS counts 13 health deficiencies and 1 fire safety deficiency in this cycle.
May 22, 2025 · Complaint inspection
5 deficiencies, highest K
F761 · Drug labeling and secure storage
Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jun 16, 2025
F742 · Treatment for mental health and trauma
Requirement cited (CMS): Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- Severity
- K Immediate jeopardy to resident health or safety, pattern
- Status
- Correction date Jun 16, 2025
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Jun 16, 2025
F610 · Investigating and responding to allegations
Requirement cited (CMS): Respond appropriately to all alleged violations.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jun 16, 2025
F600 · Freedom from abuse and neglect
Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Jun 16, 2025
Dec 14, 2024 · Complaint inspection
2 deficiencies, highest D
F610 · Investigating and responding to allegations
Requirement cited (CMS): Respond appropriately to all alleged violations.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jan 9, 2025
F607 · Abuse prevention policies
Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jan 9, 2025
Jun 27, 2024 · Standard + complaint inspection
6 deficiencies, highest F
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jul 24, 2024
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- F No actual harm, potential for more than minimal harm, widespread
- Status
- Correction date Jul 24, 2024
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Aug 7, 2024
F641 · Accurate resident assessments
Requirement cited (CMS): Ensure each resident receives an accurate assessment.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jul 24, 2024
F584 · Safe, clean, homelike surroundings
Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jul 24, 2024
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jul 24, 2024
Earlier cycle: 5 deficiencies (standard inspection Apr 27, 2023)
Standard inspection Apr 27, 2023. CMS counts 5 health deficiencies and 2 fire safety deficiencies in this cycle.
Jan 4, 2024 · Complaint inspection
2 deficiencies, highest E
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 14, 2024
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jan 31, 2024
Apr 27, 2023 · Standard inspection
3 deficiencies, highest D
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 15, 2023
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 3, 2023
F604 · Limits on physical restraints
Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 3, 2023
Tags cited in more than one inspection
6 tags cited on more than one inspection date at Collinwood Nursing and Rehabilitation; each date counts once and does not mean the same incident. PNC = past non-compliance.
| Tag | Inspections | Dates |
|---|---|---|
| F880 Infection prevention and control program | 5 | May 18, 2026; Feb 27, 2026; Aug 7, 2025; Jun 27, 2024; Apr 27, 2023 |
| F656 Comprehensive person-centered care plan | 4 | Aug 7, 2025; May 22, 2025; Jun 27, 2024; Jan 4, 2024 |
| F558 Accommodating individual needs and preferences | 2 | Jun 27, 2024; Jan 4, 2024 |
| F584 Safe, clean, homelike surroundings | 2 | Aug 7, 2025; Jun 27, 2024 |
| F610 Investigating and responding to allegations | 2 | May 22, 2025; Dec 14, 2024 |
| F812 Food safety and sanitation | 2 | Jun 27, 2024; Apr 27, 2023 |
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| May 22, 2025 | Fine | $51,973 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 3.19 h (about the same as the Texas median of 3.27 h)
- RN hours per resident per day
- 0.38 h (about the same as the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 3.05 h
- Nursing staff turnover
- 23.1% (Texas median 52.1%)
- Administrators who left
- 0
- CMS overall rating
- 2 of 5
- Health inspection rating
- 2 of 5
- Staffing rating
- 3 of 5
- Quality measure rating
- 4 of 5
CMS figures for Collinwood Nursing and Rehabilitation, copied as published; Texas medians are ours.
Facility details
- Address
- 3100 S Rigsbee Rd, Plano, TX 75074
- Phone
- (972) 423-6217
- County
- Collin
- Accepts
- Medicare and Medicaid
- Ownership
- Non profit - Church related
- Chain (CMS)
- Paramount Healthcare
- Certified beds
- 120
- Average residents per day
- 58.4
- In Medicare/Medicaid since
- Feb 15, 1995
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- How do staff track and report infections among residents? (F880, cited 5 times)
- How are a resident's goals and preferences written into the care plan? (F656, cited 4 times)
- How does the home adapt rooms and routines for residents with limited mobility, vision, or hearing? (F558, cited 2 times)
- How often are rooms cleaned and bed linens changed? (F584, cited 2 times)
Other nursing homes in Plano and the same chain
- Accel at Willow Bend
Plano · 52 deficiencies - Landmark of Plano Rehabilitation and Nursing Cente
Plano · 42 deficiencies - The Park in Plano
Plano · 36 deficiencies - The Healthcare Resort of Plano
Plano · 25 deficiencies - Life Care Center of Plano
Plano · 23 deficiencies - Prestonwood Rehabilitation & Nursing Center
Plano · 16 deficiencies - Golden Estates Rehabilitation Center
San Antonio · 32 deficiencies - Inspiration Hills Rehabilitation Center
San Antonio · 30 deficiencies - The Lennwood Nursing and Rehabilitation
Dallas · 29 deficiencies - The Atrium Rehabilitation Center
San Antonio · 28 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.