Government - Hospital district · 120 certified beds · CMS number 676318

Windmill Village Rehabilitation & Care Center, Lubbock, TX

CMS records 28 health deficiencies at Windmill Village Rehabilitation & Care Center in Lubbock, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jul 9, 2026. The highest severity cited is F (no actual harm, potential for more than minimal harm). CMS lists no fines or payment denials in the last three years.

Inspections and deficiencies

CMS findings for Windmill Village Rehabilitation & Care Center as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Windmill Village Rehabilitation & Care Center may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (4 deficiencies)

Standard inspection Jul 9, 2026. CMS counts 4 health deficiencies and 0 fire safety deficiencies in this cycle.

Jul 9, 2026 · Standard inspection

3 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Aug 9, 2026

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 9, 2026

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Aug 9, 2026

Nov 25, 2025 · Complaint inspection

1 deficiency, highest D

F926 · Smoking policies

Requirement cited (CMS): Have policies on smoking.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 26, 2025
Previous cycle: 12 deficiencies (standard inspection May 20, 2025)

Standard inspection May 20, 2025. CMS counts 12 health deficiencies and 1 fire safety deficiency in this cycle.

Aug 29, 2025 · Complaint inspection

1 deficiency, highest D

F644 · Coordinating with PASARR screening

Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 29, 2025

May 20, 2025 · Standard inspection

10 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F790 · Dental care in skilled nursing facilities

Requirement cited (CMS): Provide routine and 24-hour emergency dental care for each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 30, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 20, 2025

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 30, 2025

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F565 · Resident and family councils

Requirement cited (CMS): Honor the resident's right to organize and participate in resident/family groups in the facility.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 30, 2025

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 30, 2025

Feb 27, 2025 · Complaint inspection

1 deficiency, highest D

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2025
Earlier cycle: 12 deficiencies (standard inspection Apr 12, 2024)

Standard inspection Apr 12, 2024. CMS counts 12 health deficiencies and 0 fire safety deficiencies in this cycle.

Aug 9, 2024 · Complaint inspection

1 deficiency, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Aug 16, 2024

Apr 12, 2024 · Standard inspection

9 deficiencies, highest F

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 17, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date May 17, 2024

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 17, 2024

F770 · Timely laboratory services

Requirement cited (CMS): Provide timely, quality laboratory services/tests to meet the needs of residents.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 17, 2024

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 17, 2024

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 17, 2024

F645 · Pre-admission screening for mental disorder or intellectual disability

Requirement cited (CMS): PASARR screening for Mental disorders or Intellectual Disabilities

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 17, 2024

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 17, 2024

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 17, 2024

Mar 27, 2024 · Complaint inspection

1 deficiency, highest D

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 29, 2024

Jan 11, 2024 · Complaint inspection

1 deficiency, highest D

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 2, 2024

Tags cited in more than one inspection

8 tags cited on more than one inspection date at Windmill Village Rehabilitation & Care Center; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F812 Food safety and sanitation3Jul 9, 2026; May 20, 2025; Apr 12, 2024
F880 Infection prevention and control program3May 20, 2025; Aug 9, 2024; Apr 12, 2024
F550 Dignity and the right to exercise rights2Jul 9, 2026; May 20, 2025
F583 Personal privacy and confidential records2May 20, 2025; Apr 12, 2024
F585 Grievances and how they are handled2May 20, 2025; Apr 12, 2024
F656 Comprehensive person-centered care plan2Apr 12, 2024; Jan 11, 2024
F759 Medication error rate under 5 percent2Jul 9, 2026; May 20, 2025
F761 Drug labeling and secure storage2May 20, 2025; Apr 12, 2024

Fines and payment denials

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.11 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.43 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.78 h
Nursing staff turnover
61.6% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
4 of 5
Health inspection rating
4 of 5
Staffing rating
1 of 5
Quality measure rating
5 of 5

CMS figures for Windmill Village Rehabilitation & Care Center, copied as published; Texas medians are ours.

Facility details

Address
507 Martin Luther King Blvd, Lubbock, TX 79403
Phone
(806) 744-1113
County
Lubbock
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
Priority Management
Certified beds
120
Average residents per day
104.7
In Medicare/Medicaid since
Sep 7, 2012
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 3 times)
  • How do staff track and report infections among residents? (F880, cited 3 times)
  • How do staff learn about and respect each resident's personal routines and choices? (F550, cited 2 times)
  • How do staff protect residents' privacy during bathing, dressing, and treatments? (F583, cited 2 times)

Other nursing homes in Lubbock and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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