Government - Hospital district · 120 certified beds · CMS number 675925

The Mildred & Shirley L. Garrison Geriatric Educat, Lubbock, TX

CMS records 44 health deficiencies at The Mildred & Shirley L. Garrison Geriatric Educat in Lubbock, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jun 4, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 5 citations were at the immediate jeopardy level. CMS lists 2 fines totaling $26,949 in the last three years.

Inspections and deficiencies

CMS findings for The Mildred & Shirley L. Garrison Geriatric Educat as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and The Mildred & Shirley L. Garrison Geriatric Educat may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (12 deficiencies)

Standard inspection Jun 4, 2026. CMS counts 12 health deficiencies and 2 fire safety deficiencies in this cycle.

Jun 16, 2026 · Complaint inspection

3 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 17, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 17, 2026

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 17, 2026

Jun 4, 2026 · Standard inspection

6 deficiencies, highest E

F814 · Garbage disposal

Requirement cited (CMS): Dispose of garbage and refuse properly.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 17, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 17, 2026

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 17, 2026

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 17, 2026

F578 · Refusing treatment and advance directives

Requirement cited (CMS): Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 17, 2026

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 17, 2026

Mar 1, 2026 · Complaint inspection

2 deficiencies, highest J

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Mar 2, 2026

F678 · CPR and basic life support

Requirement cited (CMS): Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Mar 2, 2026

Feb 23, 2026 · Complaint inspection

1 deficiency, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 24, 2026
Previous cycle: 18 deficiencies (standard inspection May 6, 2025)

Standard inspection May 6, 2025. CMS counts 18 health deficiencies and 0 fire safety deficiencies in this cycle.

Aug 22, 2025 · Complaint inspection

3 deficiencies, highest J

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Aug 23, 2025

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Aug 23, 2025

F580 · Telling residents and families about changes

Requirement cited (CMS): Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Aug 23, 2025

Jun 3, 2025 · Complaint inspection

1 deficiency, highest E

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 16, 2025

May 6, 2025 · Standard inspection

10 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 6, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 6, 2025

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

F603 · Freedom from involuntary seclusion

Requirement cited (CMS): Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 6, 2025

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 6, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

F578 · Refusing treatment and advance directives

Requirement cited (CMS): Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

F552 · Being informed about health and treatment

Requirement cited (CMS): Ensure that residents are fully informed and understand their health status, care and treatments.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 6, 2025

Dec 18, 2024 · Complaint inspection

3 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 31, 2025

F805 · Food prepared for individual needs

Requirement cited (CMS): Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 31, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 31, 2025

Sep 12, 2024 · Complaint inspection

1 deficiency, highest D

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 30, 2024
Earlier cycle: 14 deficiencies (standard inspection Mar 28, 2024)

Standard inspection Mar 28, 2024. CMS counts 14 health deficiencies and 0 fire safety deficiencies in this cycle.

Aug 29, 2024 · Complaint inspection

2 deficiencies, highest D

F925 · Pest control

Requirement cited (CMS): Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 30, 2024

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 30, 2024

Jun 14, 2024 · Complaint inspection

1 deficiency, highest D

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Past non-compliance (fixed before the inspection), Apr 26, 2024

May 3, 2024 · Complaint inspection

2 deficiencies, highest E

F921 · Safe, functional, sanitary building

Requirement cited (CMS): Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 31, 2024

F580 · Telling residents and families about changes

Requirement cited (CMS): Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 31, 2024

Mar 28, 2024 · Standard inspection

7 deficiencies, highest F

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 28, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Apr 28, 2024

F805 · Food prepared for individual needs

Requirement cited (CMS): Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 28, 2024

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 28, 2024

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 28, 2024

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 28, 2024

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 28, 2024

Sep 26, 2023 · Complaint inspection

2 deficiencies, highest D

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

Tags cited in more than one inspection

12 tags cited on more than one inspection date at The Mildred & Shirley L. Garrison Geriatric Educat; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F812 Food safety and sanitation4Jun 4, 2026; May 6, 2025; Dec 18, 2024; Mar 28, 2024
F880 Infection prevention and control program4Jun 16, 2026; Feb 23, 2026; May 6, 2025; Mar 28, 2024
F583 Personal privacy and confidential records3May 6, 2025; Dec 18, 2024; Mar 28, 2024
F761 Drug labeling and secure storage3Jun 4, 2026; May 6, 2025; Mar 28, 2024
F804 Palatable, attractive food at safe temperatures3Jun 4, 2026; May 6, 2025; Mar 28, 2024
F550 Dignity and the right to exercise rights2Jun 16, 2026; Jun 4, 2026
F578 Refusing treatment and advance directives2Jun 4, 2026; May 6, 2025
F580 Telling residents and families about changes2Aug 22, 2025; May 3, 2024
F607 Abuse prevention policies2Aug 22, 2025; Sep 12, 2024
F656 Comprehensive person-centered care plan2Jun 16, 2026; May 6, 2025
F760 No significant medication errors2Jun 3, 2025; Sep 26, 2023
F805 Food prepared for individual needs2Dec 18, 2024; Mar 28, 2024

Fines and payment denials

DateTypeAmount / length
Feb 23, 2026Fine$11,782
Aug 22, 2025Fine$15,167

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.00 h (below the Texas median of 3.27 h)
RN hours per resident per day
0.26 h (below the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.66 h
Nursing staff turnover
53.8% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
2 of 5
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
5 of 5

CMS figures for The Mildred & Shirley L. Garrison Geriatric Educat, copied as published; Texas medians are ours.

Facility details

Address
3710 4th St, Lubbock, TX 79415
Phone
(806) 763-4455
County
Lubbock
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
The Ensign Group
Certified beds
120
Average residents per day
111
In Medicare/Medicaid since
Aug 9, 2002
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 4 times)
  • How do staff track and report infections among residents? (F880, cited 4 times)
  • How do staff protect residents' privacy during bathing, dressing, and treatments? (F583, cited 3 times)
  • How are medications stored and secured on each unit? (F761, cited 3 times)

Other nursing homes in Lubbock and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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