For profit - Limited Liability company · 120 certified beds · CMS number 676239

Villa Toscana at Cypress Woods, Houston, TX

CMS records 37 health deficiencies at Villa Toscana at Cypress Woods in Houston, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on May 6, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 2 citations were at the immediate jeopardy level, 1 of them recorded as past non-compliance (fixed before the inspection). CMS lists 2 fines totaling $24,854 and 1 payment denial in the last three years.

Inspections and deficiencies

CMS findings for Villa Toscana at Cypress Woods as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Villa Toscana at Cypress Woods may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (11 deficiencies)

Standard inspection May 6, 2026. CMS counts 11 health deficiencies and 3 fire safety deficiencies in this cycle.

Jul 8, 2026 · Complaint inspection

1 deficiency, highest F

F727 · RN coverage and director of nursing

Requirement cited (CMS): Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Jul 9, 2026

May 6, 2026 · Standard inspection

2 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 8, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 8, 2026

Mar 19, 2026 · Complaint inspection

3 deficiencies, highest E

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 20, 2026

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 20, 2026

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 20, 2026

Nov 14, 2025 · Complaint inspection

5 deficiencies, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 15, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 15, 2025

F687 · Foot care

Requirement cited (CMS): Provide appropriate foot care.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 15, 2025

F604 · Limits on physical restraints

Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 15, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 15, 2025
Previous cycle: 12 deficiencies (standard inspection Feb 28, 2025)

Standard inspection Feb 28, 2025. CMS counts 12 health deficiencies and 3 fire safety deficiencies in this cycle.

Feb 28, 2025 · Standard + complaint inspection

4 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 1, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 1, 2025

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 1, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 1, 2025

Feb 7, 2025 · Complaint inspection

2 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 9, 2025

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 9, 2025

Jan 28, 2025 · Complaint inspection

2 deficiencies, highest E

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 29, 2025

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 29, 2025

Oct 1, 2024 · Complaint inspection

2 deficiencies, highest J

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 23, 2024

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Oct 2, 2024

Sep 12, 2024 · Complaint inspection

2 deficiencies, highest E

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 13, 2024

F580 · Telling residents and families about changes

Requirement cited (CMS): Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 13, 2024
Earlier cycle: 14 deficiencies (standard inspection Dec 1, 2023)

Standard inspection Dec 1, 2023. CMS counts 14 health deficiencies and 3 fire safety deficiencies in this cycle.

Aug 9, 2024 · Complaint inspection

1 deficiency, highest J

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Past non-compliance (fixed before the inspection), Apr 30, 2024

Dec 1, 2023 · Standard + complaint inspection

13 deficiencies, highest F

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F700 · Bed rail safety

Requirement cited (CMS): Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 4, 2023

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Dec 4, 2023

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 4, 2023

Tags cited in more than one inspection

11 tags cited on more than one inspection date at Villa Toscana at Cypress Woods; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F558 Accommodating individual needs and preferences3Mar 19, 2026; Jan 28, 2025; Dec 1, 2023
F755 Pharmacy services and a consultant pharmacist3Nov 14, 2025; Feb 28, 2025; Dec 1, 2023
F812 Food safety and sanitation3May 6, 2026; Feb 28, 2025; Dec 1, 2023
F880 Infection prevention and control program3Feb 7, 2025; Oct 1, 2024; Dec 1, 2023
F583 Personal privacy and confidential records2Nov 14, 2025; Dec 1, 2023
F656 Comprehensive person-centered care plan2May 6, 2026; Dec 1, 2023
F677 Help with daily care2Mar 19, 2026; Jan 28, 2025
F689 Accident prevention and supervision2Oct 1, 2024; Aug 9, 2024 (PNC)
F692 Nutrition and hydration2Mar 19, 2026; Dec 1, 2023
F759 Medication error rate under 5 percent2Feb 28, 2025; Dec 1, 2023
F761 Drug labeling and secure storage2Nov 14, 2025; Feb 28, 2025

Fines and payment denials

DateTypeAmount / length
Sep 12, 2024Fine$15,886
Sep 12, 2024Payment Denial11 days from Dec 12, 2024
Aug 9, 2024Fine$8,968

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.30 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.34 h (below the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.95 h
Nursing staff turnover
91.4% (Texas median 52.1%)
Administrators who left
1
CMS overall rating
1 of 5
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measure rating
4 of 5

CMS figures for Villa Toscana at Cypress Woods, copied as published; Texas medians are ours.

Facility details

Address
15015 Cypress Woods Medical Dr, Houston, TX 77014
Phone
(281) 586-6088
County
Harris
Accepts
Medicare and Medicaid
Ownership
For profit - Limited Liability company
Chain (CMS)
Creative Solutions in Healthcare
Certified beds
120
Average residents per day
106.8
In Medicare/Medicaid since
Nov 4, 2009
Inside a hospital
Yes
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How does the home adapt rooms and routines for residents with limited mobility, vision, or hearing? (F558, cited 3 times)
  • How are new medication orders filled, and how quickly can urgent medications arrive? (F755, cited 3 times)
  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 3 times)
  • How do staff track and report infections among residents? (F880, cited 3 times)

Other nursing homes in Houston and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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