For profit - Limited Liability company · 187 certified beds · CMS number 455471

Mountain View Health & Rehabilitation, El Paso, TX

CMS records 72 health deficiencies at Mountain View Health & Rehabilitation in El Paso, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Mar 26, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 5 citations were at the immediate jeopardy level, 2 of them recorded as past non-compliance (fixed before the inspection). CMS lists 3 fines totaling $123,186 and 1 payment denial in the last three years.

Inspections and deficiencies

CMS findings for Mountain View Health & Rehabilitation as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Mountain View Health & Rehabilitation may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (30 deficiencies)

Standard inspection Mar 26, 2026. CMS counts 30 health deficiencies and 5 fire safety deficiencies in this cycle.

Jul 2, 2026 · Complaint inspection

4 deficiencies, highest E

F850 · Full-time social worker in larger homes

Requirement cited (CMS): Hire a qualified full-time social worker in a facility with more than 120 beds.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 3, 2026

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2026

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2026

Apr 9, 2026 · Complaint inspection

1 deficiency, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 10, 2026

Mar 26, 2026 · Standard inspection

11 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 27, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 27, 2026

F810 · Adaptive eating equipment and help

Requirement cited (CMS): Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F687 · Foot care

Requirement cited (CMS): Provide appropriate foot care.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F644 · Coordinating with PASARR screening

Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 27, 2026

Feb 18, 2026 · Complaint inspection

4 deficiencies, highest E

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 18, 2026

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 19, 2026

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 19, 2026

F561 · Making everyday choices

Requirement cited (CMS): Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 19, 2026

Nov 17, 2025 · Complaint inspection

4 deficiencies, highest J

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 18, 2025

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Past non-compliance (fixed before the inspection)

F686 · Pressure ulcer prevention and care

Requirement cited (CMS): Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 18, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Past non-compliance (fixed before the inspection)

Sep 5, 2025 · Complaint inspection

6 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 6, 2025

F740 · Behavioral health care

Requirement cited (CMS): Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 6, 2025

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 6, 2025

F628 · Discharge paperwork, notices, and bed-hold information

Requirement cited (CMS): Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 6, 2025

F620 · Admissions policy rules

Requirement cited (CMS): Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 6, 2025

F572 · Notice of rights, rules, and services

Requirement cited (CMS): Give residents a notice of rights, rules, services and charges.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 6, 2025
Previous cycle: 19 deficiencies (standard inspection Dec 19, 2024)

Standard inspection Dec 19, 2024. CMS counts 19 health deficiencies and 8 fire safety deficiencies in this cycle.

Aug 12, 2025 · Complaint inspection

1 deficiency, highest D

F926 · Smoking policies

Requirement cited (CMS): Have policies on smoking.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 13, 2025

May 5, 2025 · Complaint inspection

5 deficiencies, highest J

F849 · Hospice services

Requirement cited (CMS): Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date May 6, 2025

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date May 6, 2025

F610 · Investigating and responding to allegations

Requirement cited (CMS): Respond appropriately to all alleged violations.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 6, 2025

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 6, 2025

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date May 6, 2025

Apr 24, 2025 · Complaint inspection

2 deficiencies, highest D

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 25, 2025

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 25, 2025

Dec 19, 2024 · Standard inspection

9 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 13, 2025

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 13, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 13, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 13, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 13, 2025

F694 · IV fluid administration

Requirement cited (CMS): Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 13, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 13, 2025

F576 · Phone, mail, and internet access

Requirement cited (CMS): Ensure residents have reasonable access to and privacy in their use of communication methods.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 13, 2025

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 13, 2025

Sep 6, 2024 · Complaint inspection

2 deficiencies, highest D

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 20, 2024

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 20, 2024
Earlier cycle: 23 deficiencies (standard inspection Nov 9, 2023)

Standard inspection Nov 9, 2023. CMS counts 23 health deficiencies and 1 fire safety deficiency in this cycle.

May 9, 2024 · Complaint inspection

3 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 10, 2024

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 10, 2024

F604 · Limits on physical restraints

Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 10, 2024

Jan 29, 2024 · Complaint inspection

1 deficiency, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 13, 2024

Dec 22, 2023 · Complaint inspection

1 deficiency, highest E

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jan 1, 2024

Dec 13, 2023 · Complaint inspection

5 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 29, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 29, 2023

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 29, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 29, 2023

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 29, 2023

Nov 9, 2023 · Standard inspection

10 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 29, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F604 · Limits on physical restraints

Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 29, 2023

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 29, 2023

F551 · Role of the resident's representative

Requirement cited (CMS): Give the resident's representative the ability to exercise the resident's rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 29, 2023

Sep 6, 2023 · Complaint inspection

3 deficiencies, highest D

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 11, 2023

F732 · Daily posting of nurse staffing

Requirement cited (CMS): Post nurse staffing information every day.

Severity
C No actual harm, potential for minimal harm, widespread
Status
Correction date Sep 11, 2023

F551 · Role of the resident's representative

Requirement cited (CMS): Give the resident's representative the ability to exercise the resident's rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 11, 2023

Tags cited in more than one inspection

14 tags cited on more than one inspection date at Mountain View Health & Rehabilitation; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F689 Accident prevention and supervision7Jul 2, 2026; Mar 26, 2026; Feb 18, 2026; Nov 17, 2025 (PNC); May 5, 2025; Sep 6, 2024; Dec 13, 2023
F880 Infection prevention and control program7Mar 26, 2026; Nov 17, 2025; Sep 5, 2025; Dec 19, 2024; May 9, 2024; Jan 29, 2024; Dec 13, 2023
F656 Comprehensive person-centered care plan6Jul 2, 2026; Mar 26, 2026; Nov 17, 2025 (PNC); Sep 6, 2024; Dec 13, 2023; Nov 9, 2023
F641 Accurate resident assessments4Jul 2, 2026; Mar 26, 2026; Dec 13, 2023; Nov 9, 2023
F812 Food safety and sanitation4Apr 9, 2026; Mar 26, 2026; Dec 19, 2024; Nov 9, 2023
F558 Accommodating individual needs and preferences3Mar 26, 2026; Dec 19, 2024; Nov 9, 2023
F761 Drug labeling and secure storage3Mar 26, 2026; Dec 19, 2024; Nov 9, 2023
F551 Role of the resident's representative2Nov 9, 2023; Sep 6, 2023
F604 Limits on physical restraints2May 9, 2024; Nov 9, 2023
F607 Abuse prevention policies2May 5, 2025; Apr 24, 2025
F684 Quality of care2Feb 18, 2026; Dec 22, 2023
F690 Bladder, bowel, and catheter care2Sep 5, 2025; May 9, 2024
F695 Respiratory and oxygen care2Dec 13, 2023; Nov 9, 2023
F842 Complete, confidential medical records2Dec 19, 2024; Sep 6, 2023

Fines and payment denials

DateTypeAmount / length
Nov 17, 2025Fine$8,281
Apr 24, 2025Fine$66,860
Jan 16, 2025Fine$48,045
Jan 16, 2025Payment Denial35 days from Apr 16, 2025

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.37 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.44 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.86 h
Nursing staff turnover
95.9% (Texas median 52.1%)
Administrators who left
2
CMS overall rating
1 of 5
Health inspection rating
1 of 5
Staffing rating
1 of 5
Quality measure rating
3 of 5

CMS figures for Mountain View Health & Rehabilitation, copied as published; Texas medians are ours.

Facility details

Address
1600 Muchison Rd, El Paso, TX 79902
Phone
(915) 544-2002
County
El Paso
Accepts
Medicare and Medicaid
Ownership
For profit - Limited Liability company
Chain (CMS)
Creative Solutions in Healthcare
Certified beds
187
Average residents per day
133.5
In Medicare/Medicaid since
Apr 15, 1982
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How does the home assess each resident's fall risk and plan to prevent falls? (F689, cited 7 times)
  • How do staff track and report infections among residents? (F880, cited 7 times)
  • How are a resident's goals and preferences written into the care plan? (F656, cited 6 times)
  • How does the home check that resident assessments match what staff actually observe? (F641, cited 4 times)

Other nursing homes in El Paso and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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