For profit - Limited Liability company · 192 certified beds · CMS number 675141
Crestview Healthcare Residence, Waco, TX
CMS records 17 health deficiencies at Crestview Healthcare Residence in Waco, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jun 19, 2025. The highest severity cited is F (no actual harm, potential for more than minimal harm). CMS lists 1 fine totaling $56,550 in the last three years.
- 17deficiencies, 3 cycles (TX median 25)
- 3in the latest cycle (TX median 8)
- Fhighest severity · Potential for harm
- $56,550fines, last 3 years
- 4CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for Crestview Healthcare Residence as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Crestview Healthcare Residence may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (3 deficiencies)
Standard inspection Jun 19, 2025. CMS counts 3 health deficiencies and 0 fire safety deficiencies in this cycle.
Jun 19, 2025 · Standard + complaint inspection
3 deficiencies, highest E
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jun 20, 2025
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jun 20, 2025
F755 · Pharmacy services and a consultant pharmacist
Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jun 20, 2025
Previous cycle: 10 deficiencies (standard inspection May 1, 2024)
Standard inspection May 1, 2024. CMS counts 10 health deficiencies and 13 fire safety deficiencies in this cycle.
Aug 14, 2025 · Complaint inspection
1 deficiency, highest D
F684 · Quality of care
Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Aug 15, 2025
Jul 24, 2025 · Complaint inspection
1 deficiency, highest D
F550 · Dignity and the right to exercise rights
Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jul 25, 2025
Feb 26, 2025 · Complaint inspection
1 deficiency, highest D
F600 · Freedom from abuse and neglect
Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Past non-compliance (fixed before the inspection), Feb 18, 2025
Feb 11, 2025 · Complaint inspection
1 deficiency, highest D
F689 · Accident prevention and supervision
Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 12, 2025
May 1, 2024 · Standard inspection
6 deficiencies, highest E
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 2, 2024
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 2, 2024
F761 · Drug labeling and secure storage
Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 2, 2024
F584 · Safe, clean, homelike surroundings
Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 2, 2024
F582 · Notice of covered and extra charges
Requirement cited (CMS): Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 2, 2024
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 2, 2024
Earlier cycle: 4 deficiencies (standard inspection Mar 2, 2023)
Standard inspection Mar 2, 2023. CMS counts 4 health deficiencies and 18 fire safety deficiencies in this cycle.
Mar 2, 2023 · Standard inspection
4 deficiencies, highest F
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- F No actual harm, potential for more than minimal harm, widespread
- Status
- Correction date Apr 13, 2023
F803 · Menus that meet nutritional needs
Requirement cited (CMS): Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Apr 13, 2023
F755 · Pharmacy services and a consultant pharmacist
Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Apr 13, 2023
F645 · Pre-admission screening for mental disorder or intellectual disability
Requirement cited (CMS): PASARR screening for Mental disorders or Intellectual Disabilities
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Apr 13, 2023
Tags cited in more than one inspection
3 tags cited on more than one inspection date at Crestview Healthcare Residence; each date counts once and does not mean the same incident. PNC = past non-compliance.
| Tag | Inspections | Dates |
|---|---|---|
| F812 Food safety and sanitation | 3 | Jun 19, 2025; May 1, 2024; Mar 2, 2023 |
| F755 Pharmacy services and a consultant pharmacist | 2 | Jun 19, 2025; Mar 2, 2023 |
| F880 Infection prevention and control program | 2 | Jun 19, 2025; May 1, 2024 |
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| Dec 6, 2024 | Fine | $56,550 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 3.05 h (below the Texas median of 3.27 h)
- RN hours per resident per day
- 0.18 h (below the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 2.80 h
- Nursing staff turnover
- 43.3% (Texas median 52.1%)
- Administrators who left
- 0
- CMS overall rating
- 4 of 5
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measure rating
- 3 of 5
CMS figures for Crestview Healthcare Residence, copied as published; Texas medians are ours.
Facility details
- Address
- 1400 Lake Shore Dr, Waco, TX 76708
- Phone
- (254) 753-0291
- County
- Mc Lennan
- Accepts
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- Chain (CMS)
- Coryell County Memorial Hospital Authority
- Certified beds
- 192
- Average residents per day
- 91.1
- In Medicare/Medicaid since
- May 1, 1993
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 3 times)
- How are new medication orders filled, and how quickly can urgent medications arrive? (F755, cited 2 times)
- How do staff track and report infections among residents? (F880, cited 2 times)
- How do staff learn about and respect each resident's personal routines and choices? (F550, cited 1 time)
Other nursing homes in Waco and the same chain
- Greenview Nursing and Rehabilitation
Waco · 53 deficiencies - Lakeshore Village Nursing and Rehabilitation
Waco · 52 deficiencies - Avir at Jeffrey Place
Waco · 33 deficiencies - The Chateau Waco
Waco · 31 deficiencies - Wesley Woods Health & Rehabilitation
Waco · 29 deficiencies - Woodland Springs Nursing Center
Waco · 29 deficiencies - Austin Wellness & Rehabilitation
Austin · 66 deficiencies - Western Hills Healthcare Residence
Comanche · 30 deficiencies - Hico Nursing and Rehabilitation
Hico · 23 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.