For profit - Corporation · 131 certified beds · CMS number 676350
The Heights of Tomball, Tomball, TX
CMS records 10 health deficiencies at The Heights of Tomball in Tomball, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Mar 28, 2024. The highest severity cited is K (immediate jeopardy to resident health or safety). 2 citations were at the immediate jeopardy level, 1 of them recorded as past non-compliance (fixed before the inspection). CMS lists 2 fines totaling $21,908 in the last three years.
- 2 immediate jeopardy (J/K/L) citations
- Last standard inspection over 2 years ago (CMS)
- 10deficiencies, 3 cycles (TX median 25)
- 2in the latest cycle (TX median 8)
- Khighest severity · Immediate jeopardy
- $21,908fines, last 3 years
- 4CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for The Heights of Tomball as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and The Heights of Tomball may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (2 deficiencies)
Standard inspection Mar 28, 2024. CMS counts 2 health deficiencies and 1 fire safety deficiency in this cycle.
Mar 28, 2024 · Standard inspection
2 deficiencies, highest D
F919 · Working call system
Requirement cited (CMS): Make sure that a working call system is available in each resident's bathroom and bathing area.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Apr 2, 2024
F640 · Submitting assessment data on time
Requirement cited (CMS): Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Apr 2, 2024
Previous cycle: 6 deficiencies (standard inspection Jan 20, 2023)
Standard inspection Jan 20, 2023. CMS counts 6 health deficiencies and 2 fire safety deficiencies in this cycle.
May 12, 2025 · Complaint inspection
1 deficiency, highest J
F686 · Pressure ulcer prevention and care
Requirement cited (CMS): Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Jun 10, 2025
Dec 3, 2024 · Complaint inspection
1 deficiency, highest K
F689 · Accident prevention and supervision
Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Severity
- K Immediate jeopardy to resident health or safety, pattern
- Status
- Past non-compliance (fixed before the inspection), Nov 21, 2024
Jan 20, 2023 · Standard inspection
4 deficiencies, highest D
F690 · Bladder, bowel, and catheter care
Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 20, 2023
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 20, 2023
F641 · Accurate resident assessments
Requirement cited (CMS): Ensure each resident receives an accurate assessment.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 20, 2023
F604 · Limits on physical restraints
Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 20, 2023
Earlier cycle: 2 deficiencies (standard inspection Oct 28, 2021)
Standard inspection Oct 28, 2021. CMS counts 2 health deficiencies and 1 fire safety deficiency in this cycle.
Oct 28, 2021 · Standard inspection
2 deficiencies, highest D
F760 · No significant medication errors
Requirement cited (CMS): Ensure that residents are free from significant medication errors.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Nov 11, 2021
F645 · Pre-admission screening for mental disorder or intellectual disability
Requirement cited (CMS): PASARR screening for Mental disorders or Intellectual Disabilities
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Nov 11, 2021
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| May 12, 2025 | Fine | $8,281 |
| Dec 3, 2024 | Fine | $13,627 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 3.05 h (below the Texas median of 3.27 h)
- RN hours per resident per day
- 0.28 h (below the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 2.76 h
- Nursing staff turnover
- 49.5% (Texas median 52.1%)
- Administrators who left
- 1
- CMS overall rating
- 4 of 5
- Health inspection rating
- 4 of 5
- Staffing rating
- 1 of 5
- Quality measure rating
- 5 of 5
CMS figures for The Heights of Tomball, copied as published; Texas medians are ours.
Facility details
- Address
- 27840 Johnson Road, Tomball, TX 77375
- Phone
- (832) 843-7700
- County
- Harris
- Accepts
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- Chain (CMS)
- Touchstone Communities
- Certified beds
- 131
- Average residents per day
- 120.5
- In Medicare/Medicaid since
- Dec 18, 2013
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council
- Both
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- What is the home's policy on using physical restraints? (F604, cited 1 time)
- Who is responsible for completing and submitting resident assessment data? (F640, cited 1 time)
- How does the home check that resident assessments match what staff actually observe? (F641, cited 1 time)
- How does the home confirm the pre-admission screening is done for new residents with a mental health condition or intellectual disability? (F645, cited 1 time)
Other nursing homes in Tomball and the same chain
- Park Manor of Tomball
Tomball · 28 deficiencies - Tomball Rehab & Nursing
Tomball · 26 deficiencies - Willow Creek Lodge
Tomball · 23 deficiencies - Lawrence Street Health Care Center
Tomball · 13 deficiencies - Harker Heights Nursing & Rehabilitation
Harker Heights · 51 deficiencies - The Heights of Bulverde
Spring Branch · 47 deficiencies - The Enclave
San Antonio · 46 deficiencies - The Heights at Medical Center
San Antonio · 44 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.