Non profit - Corporation · 91 certified beds · CMS number 675697

Army Residence Community, San Antonio, TX

CMS records 18 health deficiencies at Army Residence Community in San Antonio, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jun 5, 2025. The highest severity cited is F (no actual harm, potential for more than minimal harm). CMS lists no fines or payment denials in the last three years.

Inspections and deficiencies

CMS findings for Army Residence Community as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Army Residence Community may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (3 deficiencies)

Standard inspection Jun 5, 2025. CMS counts 3 health deficiencies and 3 fire safety deficiencies in this cycle.

Jun 5, 2025 · Standard inspection

3 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 22, 2025

F756 · Monthly pharmacist medication review

Requirement cited (CMS): Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 22, 2025

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 22, 2025
Previous cycle: 3 deficiencies (standard inspection Apr 26, 2024)

Standard inspection Apr 26, 2024. CMS counts 3 health deficiencies and 1 fire safety deficiency in this cycle.

Apr 26, 2024 · Standard + complaint inspection

3 deficiencies, highest F

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date May 10, 2024

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 10, 2024

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 10, 2024
Earlier cycle: 12 deficiencies (standard inspection Mar 3, 2023)

Standard inspection Mar 3, 2023. CMS counts 12 health deficiencies and 2 fire safety deficiencies in this cycle.

Jul 25, 2024 · Complaint inspection

2 deficiencies, highest E

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 10, 2024

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Aug 10, 2024

Mar 3, 2023 · Standard inspection

10 deficiencies, highest F

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 6, 2023

F849 · Hospice services

Requirement cited (CMS): Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 23, 2023

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Mar 24, 2023

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 5, 2023

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 24, 2023

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 22, 2023

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 20, 2023

F578 · Refusing treatment and advance directives

Requirement cited (CMS): Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 23, 2023

F565 · Resident and family councils

Requirement cited (CMS): Honor the resident's right to organize and participate in resident/family groups in the facility.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 28, 2023

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 24, 2023

Tags cited in more than one inspection

4 tags cited on more than one inspection date at Army Residence Community; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F609 Reporting suspected abuse and crimes2Apr 26, 2024; Mar 3, 2023
F690 Bladder, bowel, and catheter care2Jun 5, 2025; Mar 3, 2023
F812 Food safety and sanitation2Apr 26, 2024; Mar 3, 2023
F880 Infection prevention and control program2Jun 5, 2025; Mar 3, 2023

Fines and payment denials

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing and CMS ratings

Total nurse staff hours per resident per day
4.19 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.43 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.51 h
Nursing staff turnover
40.0% (Texas median 52.1%)
Administrators who left
1
CMS overall rating
5 of 5
Health inspection rating
5 of 5
Staffing rating
4 of 5
Quality measure rating
5 of 5

CMS figures for Army Residence Community, copied as published; Texas medians are ours.

Facility details

Address
7400 Crestway Dr, San Antonio, TX 78239
Phone
(210) 646-5200
County
Bexar
Accepts
Medicare
Ownership
Non profit - Corporation
Chain (CMS)
Not part of a chain in CMS data
Certified beds
91
Average residents per day
57.7
In Medicare/Medicaid since
Jun 18, 1997
Inside a hospital
No
Continuing care retirement community
Yes
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • Who at the home is responsible for reporting incidents to the state? (F609, cited 2 times)
  • How does the home support residents who need help with toileting or incontinence? (F690, cited 2 times)
  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 2 times)
  • How do staff track and report infections among residents? (F880, cited 2 times)

Other nursing homes in San Antonio

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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