Government - Hospital district · 199 certified beds · CMS number 675998

Legacy at Town Creek, Palestine, TX

CMS records 37 health deficiencies at Legacy at Town Creek in Palestine, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Aug 6, 2025. The highest severity cited is K (immediate jeopardy to resident health or safety). 3 citations were at the immediate jeopardy level. CMS lists 2 fines totaling $294,608 in the last three years.

Inspections and deficiencies

CMS findings for Legacy at Town Creek as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Legacy at Town Creek may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (6 deficiencies)

Standard inspection Aug 6, 2025. CMS counts 6 health deficiencies and 2 fire safety deficiencies in this cycle.

Jan 7, 2026 · Complaint inspection

1 deficiency, highest D

F580 · Telling residents and families about changes

Requirement cited (CMS): Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 8, 2026

Oct 8, 2025 · Complaint inspection

1 deficiency, highest G

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
G Actual harm (not immediate jeopardy), isolated
Status
Correction date Oct 9, 2025

Aug 6, 2025 · Standard inspection

4 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 10, 2025

F813 · Food brought in by visitors

Requirement cited (CMS): Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 10, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 10, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 10, 2025
Previous cycle: 7 deficiencies (standard inspection Jul 31, 2024)

Standard inspection Jul 31, 2024. CMS counts 7 health deficiencies and 1 fire safety deficiency in this cycle.

Jul 31, 2024 · Standard + complaint inspection

7 deficiencies, highest F

F925 · Pest control

Requirement cited (CMS): Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 12, 2024

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 12, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Aug 12, 2024

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 12, 2024

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 12, 2024

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 12, 2024

F640 · Submitting assessment data on time

Requirement cited (CMS): Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Severity
B No actual harm, potential for minimal harm, pattern
Status
Correction date Aug 12, 2024
Earlier cycle: 24 deficiencies (standard inspection Apr 26, 2023)

Standard inspection Apr 26, 2023. CMS counts 24 health deficiencies and 1 fire safety deficiency in this cycle.

Jun 6, 2024 · Complaint inspection

6 deficiencies, highest K

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 7, 2024

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
G Actual harm (not immediate jeopardy), isolated
Status
Correction date Jun 7, 2024

F610 · Investigating and responding to allegations

Requirement cited (CMS): Respond appropriately to all alleged violations.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Jun 7, 2024

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 7, 2024

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Jun 7, 2024

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Jun 7, 2024

Jan 22, 2024 · Complaint inspection

2 deficiencies, highest E

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 14, 2024

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 14, 2024

Apr 26, 2023 · Standard inspection

16 deficiencies, highest E

F926 · Smoking policies

Requirement cited (CMS): Have policies on smoking.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 15, 2023

F921 · Safe, functional, sanitary building

Requirement cited (CMS): Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 1, 2023

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 27, 2023

F758 · Psychotropic drug safeguards

Requirement cited (CMS): Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 19, 2023

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 12, 2023

F698 · Dialysis care

Requirement cited (CMS): Provide safe, appropriate dialysis care/services for a resident who requires such services.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 12, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 12, 2023

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 19, 2023

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 15, 2023

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 27, 2023

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 19, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 16, 2023

F655 · Baseline care plan within 48 hours

Requirement cited (CMS): Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 20, 2023

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 19, 2023

F552 · Being informed about health and treatment

Requirement cited (CMS): Ensure that residents are fully informed and understand their health status, care and treatments.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 19, 2023

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 12, 2023

Tags cited in more than one inspection

6 tags cited on more than one inspection date at Legacy at Town Creek; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F880 Infection prevention and control program4Aug 6, 2025; Jul 31, 2024; Jun 6, 2024; Apr 26, 2023
F695 Respiratory and oxygen care3Oct 8, 2025; Jan 22, 2024; Apr 26, 2023
F755 Pharmacy services and a consultant pharmacist3Aug 6, 2025; Jul 31, 2024; Apr 26, 2023
F689 Accident prevention and supervision2Jul 31, 2024; Jun 6, 2024
F761 Drug labeling and secure storage2Jul 31, 2024; Jan 22, 2024
F812 Food safety and sanitation2Aug 6, 2025; Jul 31, 2024

Fines and payment denials

DateTypeAmount / length
Oct 8, 2025Fine$10,358
Jun 6, 2024Fine$284,250

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.37 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.27 h (below the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.06 h
Nursing staff turnover
53.8% (Texas median 52.1%)
Administrators who left
not reported
CMS overall rating
1 of 5
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measure rating
2 of 5

CMS figures for Legacy at Town Creek, copied as published; Texas medians are ours.

Facility details

Address
2212 W Reagan St, Palestine, TX 75801
Phone
(903) 727-8500
County
Anderson
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
Southwest LTC
Certified beds
199
Average residents per day
77.2
In Medicare/Medicaid since
Jan 8, 2004
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How do staff track and report infections among residents? (F880, cited 4 times)
  • How are oxygen equipment and breathing treatments managed and checked? (F695, cited 3 times)
  • How are new medication orders filled, and how quickly can urgent medications arrive? (F755, cited 3 times)
  • How does the home assess each resident's fall risk and plan to prevent falls? (F689, cited 2 times)

Other nursing homes in Palestine and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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