Non profit - Corporation · 120 certified beds · CMS number 676371
Windsor Quail Valley Post-Acute Healthcare, Missouri City, TX
CMS records 15 health deficiencies at Windsor Quail Valley Post-Acute Healthcare in Missouri City, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on May 14, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 4 citations were at the immediate jeopardy level, 1 of them recorded as past non-compliance (fixed before the inspection). CMS lists 2 fines totaling $52,036 in the last three years.
- 15deficiencies, 3 cycles (TX median 25)
- 5in the latest cycle (TX median 8)
- Jhighest severity · Immediate jeopardy
- $52,036fines, last 3 years
- 3CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for Windsor Quail Valley Post-Acute Healthcare as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Windsor Quail Valley Post-Acute Healthcare may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (5 deficiencies)
Standard inspection May 14, 2026. CMS counts 5 health deficiencies and 0 fire safety deficiencies in this cycle.
May 14, 2026 · Standard inspection
4 deficiencies, highest D
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 19, 2026
F814 · Garbage disposal
Requirement cited (CMS): Dispose of garbage and refuse properly.
- Severity
- C No actual harm, potential for minimal harm, widespread
- Status
- Correction date May 19, 2026
F755 · Pharmacy services and a consultant pharmacist
Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 19, 2026
F644 · Coordinating with PASARR screening
Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 19, 2026
Dec 3, 2025 · Complaint inspection
1 deficiency, highest D
F755 · Pharmacy services and a consultant pharmacist
Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jan 2, 2026
Previous cycle: 2 deficiencies (standard inspection Mar 6, 2025)
Standard inspection Mar 6, 2025. CMS counts 2 health deficiencies and 0 fire safety deficiencies in this cycle.
Mar 6, 2025 · Standard + complaint inspection
2 deficiencies, highest D
F880 · Infection prevention and control program
Requirement cited (CMS): Provide and implement an infection prevention and control program.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Mar 11, 2025
F677 · Help with daily care
Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Mar 11, 2025
Earlier cycle: 8 deficiencies (standard inspection Jan 25, 2024)
Standard inspection Jan 25, 2024. CMS counts 8 health deficiencies and 1 fire safety deficiency in this cycle.
Aug 22, 2024 · Complaint inspection
1 deficiency, highest D
F550 · Dignity and the right to exercise rights
Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Aug 29, 2024
Jul 19, 2024 · Complaint inspection
1 deficiency, highest J
F686 · Pressure ulcer prevention and care
Requirement cited (CMS): Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Past non-compliance (fixed before the inspection), Jul 16, 2024
Apr 29, 2024 · Complaint inspection
1 deficiency, highest D
F677 · Help with daily care
Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date May 17, 2024
Feb 29, 2024 · Complaint inspection
4 deficiencies, highest J
F842 · Complete, confidential medical records
Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Mar 1, 2024
F610 · Investigating and responding to allegations
Requirement cited (CMS): Respond appropriately to all alleged violations.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Mar 1, 2024
F607 · Abuse prevention policies
Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Mar 1, 2024
F600 · Freedom from abuse and neglect
Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Mar 1, 2024
Jan 12, 2024 · Complaint inspection
1 deficiency, highest D
F625 · Bed-hold notice
Requirement cited (CMS): Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jan 25, 2024
Tags cited in more than one inspection
3 tags cited on more than one inspection date at Windsor Quail Valley Post-Acute Healthcare; each date counts once and does not mean the same incident. PNC = past non-compliance.
| Tag | Inspections | Dates |
|---|---|---|
| F677 Help with daily care | 2 | Mar 6, 2025; Apr 29, 2024 |
| F755 Pharmacy services and a consultant pharmacist | 2 | May 14, 2026; Dec 3, 2025 |
| F880 Infection prevention and control program | 2 | May 14, 2026; Mar 6, 2025 |
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| Jul 19, 2024 | Fine | $15,642 |
| Feb 29, 2024 | Fine | $36,394 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 3.09 h (below the Texas median of 3.27 h)
- RN hours per resident per day
- 0.40 h (about the same as the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 2.76 h
- Nursing staff turnover
- 41.7% (Texas median 52.1%)
- Administrators who left
- 0
- CMS overall rating
- 3 of 5
- Health inspection rating
- 3 of 5
- Staffing rating
- 2 of 5
- Quality measure rating
- 4 of 5
CMS figures for Windsor Quail Valley Post-Acute Healthcare, copied as published; Texas medians are ours.
Facility details
- Address
- 3640 Hampton Dr, Missouri City, TX 77459
- Phone
- (281) 778-5144
- County
- Fort Bend
- Accepts
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- Chain (CMS)
- Wellsential Health
- Certified beds
- 120
- Average residents per day
- 95
- In Medicare/Medicaid since
- Sep 23, 2014
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- How often do residents who need help get assistance with bathing, grooming, and mouth care? (F677, cited 2 times)
- How are new medication orders filled, and how quickly can urgent medications arrive? (F755, cited 2 times)
- How do staff track and report infections among residents? (F880, cited 2 times)
- How do staff learn about and respect each resident's personal routines and choices? (F550, cited 1 time)
Other nursing homes in Missouri City and the same chain
- Paradigm at First Colony
Missouri City · 39 deficiencies - Park Manor of Quail Valley
Missouri City · 24 deficiencies - Chelsea Gardens
Missouri City · 14 deficiencies - Longview Hill Nursing and Rehabilitation Center
Longview · 60 deficiencies - Guadalupe Valley Nursing and Rehabilitation Center
Seguin · 52 deficiencies - Town and Country Nursing and Rehabilitation Center
Boerne · 51 deficiencies - Heritage Park Rehabilitation and Skilled Nursing C
Austin · 49 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.