Government - Hospital district · 132 certified beds · CMS number 676036

Vista Ridge Nursing & Rehabilitation Center, Lewisville, TX

CMS records 27 health deficiencies at Vista Ridge Nursing & Rehabilitation Center in Lewisville, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Mar 19, 2026. The highest severity cited is K (immediate jeopardy to resident health or safety). 1 citation was at the immediate jeopardy level. CMS lists 1 fine totaling $10,348 in the last three years.

Inspections and deficiencies

CMS findings for Vista Ridge Nursing & Rehabilitation Center as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Vista Ridge Nursing & Rehabilitation Center may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (12 deficiencies)

Standard inspection Mar 19, 2026. CMS counts 12 health deficiencies and 2 fire safety deficiencies in this cycle.

Jun 9, 2026 · Complaint inspection

1 deficiency, highest D

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
No plan of correction on file

Apr 9, 2026 · Complaint inspection

3 deficiencies, highest D

F610 · Investigating and responding to allegations

Requirement cited (CMS): Respond appropriately to all alleged violations.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 16, 2026

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 16, 2026

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 16, 2026

Mar 19, 2026 · Standard inspection

5 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 20, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 20, 2026

F805 · Food prepared for individual needs

Requirement cited (CMS): Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 20, 2026

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 20, 2026

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 20, 2026

Nov 26, 2025 · Complaint inspection

3 deficiencies, highest E

F919 · Working call system

Requirement cited (CMS): Make sure that a working call system is available in each resident's bathroom and bathing area.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 27, 2025

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 27, 2025

F604 · Limits on physical restraints

Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 27, 2025
Previous cycle: 1 deficiency (standard inspection Dec 19, 2024)

Standard inspection Dec 19, 2024. CMS counts 1 health deficiency and 0 fire safety deficiencies in this cycle.

Apr 2, 2025 · Complaint inspection

1 deficiency, highest K

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Apr 3, 2025
Earlier cycle: 14 deficiencies (standard inspection Oct 26, 2023)

Standard inspection Oct 26, 2023. CMS counts 14 health deficiencies and 2 fire safety deficiencies in this cycle.

May 22, 2024 · Complaint inspection

1 deficiency, highest E

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 30, 2024

Apr 16, 2024 · Complaint inspection

5 deficiencies, highest E

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 30, 2024

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 30, 2024

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 30, 2024

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 30, 2024

F553 · Taking part in care planning

Requirement cited (CMS): Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 30, 2024

Mar 3, 2024 · Complaint inspection

1 deficiency, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 6, 2024

Oct 26, 2023 · Standard inspection

7 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 10, 2023

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

F635 · Doctor's orders at admission

Requirement cited (CMS): Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 10, 2023

F558 · Accommodating individual needs and preferences

Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 10, 2023

Tags cited in more than one inspection

3 tags cited on more than one inspection date at Vista Ridge Nursing & Rehabilitation Center; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F695 Respiratory and oxygen care3Nov 26, 2025; May 22, 2024; Oct 26, 2023
F880 Infection prevention and control program3Mar 19, 2026; Mar 3, 2024; Oct 26, 2023
F584 Safe, clean, homelike surroundings2Apr 16, 2024; Oct 26, 2023

Fines and payment denials

DateTypeAmount / length
Apr 2, 2025Fine$10,348

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.46 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.82 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.05 h
Nursing staff turnover
62.2% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
4 of 5
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measure rating
5 of 5

CMS figures for Vista Ridge Nursing & Rehabilitation Center, copied as published; Texas medians are ours.

Facility details

Address
700 E Vista Ridge Mall Dr, Lewisville, TX 75067
Phone
(972) 906-9789
County
Denton
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
Priority Management
Certified beds
132
Average residents per day
82.1
In Medicare/Medicaid since
Oct 5, 2004
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Both
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How are oxygen equipment and breathing treatments managed and checked? (F695, cited 3 times)
  • How do staff track and report infections among residents? (F880, cited 3 times)
  • How often are rooms cleaned and bed linens changed? (F584, cited 2 times)
  • How do staff learn about and respect each resident's personal routines and choices? (F550, cited 1 time)

Other nursing homes in Lewisville and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

How we build this · Report an error