For profit - Corporation · 127 certified beds · CMS number 675814

Arbor Grace Guest Care Center, Kilgore, TX

CMS records 23 health deficiencies at Arbor Grace Guest Care Center in Kilgore, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jun 17, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 1 citation was at the immediate jeopardy level. CMS lists 1 fine totaling $121,612 in the last three years.

Inspections and deficiencies

CMS findings for Arbor Grace Guest Care Center as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Arbor Grace Guest Care Center may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (9 deficiencies)

Standard inspection Jun 17, 2026. CMS counts 9 health deficiencies and 4 fire safety deficiencies in this cycle.

Jun 17, 2026 · Standard + complaint inspection

8 deficiencies, highest E

F881 · Antibiotic stewardship

Requirement cited (CMS): Implement a program that monitors antibiotic use.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 9, 2026

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 9, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jun 18, 2026

F688 · Range of motion and mobility

Requirement cited (CMS): Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 9, 2026

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 9, 2026

F636 · Full assessment at admission and yearly

Requirement cited (CMS): Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 7, 2026

F605 · Limits on psychotropic drugs and chemical restraints

Requirement cited (CMS): Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Jul 9, 2026

F602 · Protecting residents' money and belongings

Requirement cited (CMS): Protect each resident from the wrongful use of the resident's belongings or money.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 18, 2026

Apr 29, 2026 · Complaint inspection

1 deficiency, highest J

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date May 1, 2026
Previous cycle: 4 deficiencies (standard inspection Apr 2, 2025)

Standard inspection Apr 2, 2025. CMS counts 4 health deficiencies and 4 fire safety deficiencies in this cycle.

Apr 2, 2025 · Standard + complaint inspection

4 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 23, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 23, 2025

F690 · Bladder, bowel, and catheter care

Requirement cited (CMS): Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 23, 2025

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 23, 2025
Earlier cycle: 10 deficiencies (standard inspection Mar 20, 2024)

Standard inspection Mar 20, 2024. CMS counts 10 health deficiencies and 3 fire safety deficiencies in this cycle.

Mar 20, 2024 · Standard + complaint inspection

5 deficiencies, highest F

F908 · Equipment kept in safe working order

Requirement cited (CMS): Keep all essential equipment working safely.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Mar 21, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Mar 21, 2024

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 21, 2024

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 21, 2024

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 21, 2024

Feb 29, 2024 · Complaint inspection

1 deficiency, highest D

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 1, 2024

Feb 23, 2024 · Complaint inspection

1 deficiency, highest D

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 24, 2024

Nov 20, 2023 · Complaint inspection

3 deficiencies, highest D

F809 · Meal times and snacks

Requirement cited (CMS): Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 21, 2023

F686 · Pressure ulcer prevention and care

Requirement cited (CMS): Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 21, 2023

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 21, 2023

Tags cited in more than one inspection

2 tags cited on more than one inspection date at Arbor Grace Guest Care Center; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F812 Food safety and sanitation2Jun 17, 2026; Mar 20, 2024
F880 Infection prevention and control program2Jun 17, 2026; Apr 2, 2025

Fines and payment denials

DateTypeAmount / length
Apr 29, 2026Fine$121,612

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.58 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.41 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.13 h
Nursing staff turnover
75.3% (Texas median 52.1%)
Administrators who left
2
CMS overall rating
1 of 5
Health inspection rating
2 of 5
Staffing rating
1 of 5
Quality measure rating
3 of 5

CMS figures for Arbor Grace Guest Care Center, copied as published; Texas medians are ours.

Facility details

Address
2700 S. Henderson Blvd., Kilgore, TX 75662
Phone
(903) 984-3511
County
Rusk
Accepts
Medicare and Medicaid
Ownership
For profit - Corporation
Chain (CMS)
Not part of a chain in CMS data
Certified beds
127
Average residents per day
84.2
In Medicare/Medicaid since
Dec 14, 1999
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 2 times)
  • How do staff track and report infections among residents? (F880, cited 2 times)
  • How do staff learn about and respect each resident's personal routines and choices? (F550, cited 1 time)
  • Who is the grievance official, and how are complaints tracked and answered? (F585, cited 1 time)

Other nursing homes in Kilgore

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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