For profit - Corporation · 206 certified beds · CMS number 455748

Ashford Hall, Irving, TX

CMS records 33 health deficiencies at Ashford Hall in Irving, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Apr 9, 2026. The highest severity cited is K (immediate jeopardy to resident health or safety). 5 citations were at the immediate jeopardy level. CMS lists 4 fines totaling $301,255 in the last three years.

Inspections and deficiencies

CMS findings for Ashford Hall as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Ashford Hall may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (9 deficiencies)

Standard inspection Apr 9, 2026. CMS counts 9 health deficiencies and 5 fire safety deficiencies in this cycle.

Apr 9, 2026 · Standard inspection

5 deficiencies, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 10, 2026

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 10, 2026

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2026

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 1, 2026

Mar 24, 2026 · Complaint inspection

2 deficiencies, highest G

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 25, 2026

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
G Actual harm (not immediate jeopardy), isolated
Status
Correction date Mar 25, 2026

Mar 4, 2026 · Complaint inspection

1 deficiency, highest D

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 5, 2026

Dec 17, 2025 · Complaint inspection

1 deficiency, highest E

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 19, 2025
Previous cycle: 10 deficiencies (standard inspection Jan 24, 2025)

Standard inspection Jan 24, 2025. CMS counts 10 health deficiencies and 15 fire safety deficiencies in this cycle.

Jan 24, 2025 · Standard inspection

6 deficiencies, highest E

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 3, 2025

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 3, 2025

F726 · Competent nurses and nurse aides

Requirement cited (CMS): Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 3, 2025

F693 · Feeding tube use and care

Requirement cited (CMS): Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 3, 2025

F691 · Ostomy care

Requirement cited (CMS): Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 3, 2025

F582 · Notice of covered and extra charges

Requirement cited (CMS): Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 3, 2025

Jan 13, 2025 · Complaint inspection

3 deficiencies, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 22, 2025

F603 · Freedom from involuntary seclusion

Requirement cited (CMS): Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 22, 2025

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 22, 2025

Sep 24, 2024 · Complaint inspection

1 deficiency, highest D

F622 · Permitted reasons for transfer or discharge

Requirement cited (CMS): Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 27, 2024
Earlier cycle: 14 deficiencies (standard inspection Dec 1, 2023)

Standard inspection Dec 1, 2023. CMS counts 14 health deficiencies and 8 fire safety deficiencies in this cycle.

Aug 10, 2024 · Complaint inspection

2 deficiencies, highest K

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Aug 11, 2024

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 11, 2024

Jul 2, 2024 · Complaint inspection

3 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2024

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2024

F693 · Feeding tube use and care

Requirement cited (CMS): Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2024

Apr 17, 2024 · Complaint inspection

1 deficiency, highest D

F660 · Discharge planning process

Requirement cited (CMS): Plan the resident's discharge to meet the resident's goals and needs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 18, 2024

Apr 4, 2024 · Complaint inspection

2 deficiencies, highest K

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Apr 5, 2024

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Apr 5, 2024

Mar 22, 2024 · Complaint inspection

2 deficiencies, highest K

F686 · Pressure ulcer prevention and care

Requirement cited (CMS): Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Mar 23, 2024

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
K Immediate jeopardy to resident health or safety, pattern
Status
Correction date Mar 23, 2024

Dec 1, 2023 · Standard + complaint inspection

2 deficiencies, highest E

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 18, 2023

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 18, 2023

Nov 17, 2023 · Complaint inspection

1 deficiency, highest D

F732 · Daily posting of nurse staffing

Requirement cited (CMS): Post nurse staffing information every day.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 18, 2023

Sep 20, 2023 · Complaint inspection

1 deficiency, highest D

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 21, 2023

Tags cited in more than one inspection

7 tags cited on more than one inspection date at Ashford Hall; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F600 Freedom from abuse and neglect3Mar 24, 2026; Dec 17, 2025; Mar 22, 2024
F684 Quality of care3Apr 9, 2026; Aug 10, 2024; Apr 4, 2024
F583 Personal privacy and confidential records2Jan 13, 2025; Aug 10, 2024
F656 Comprehensive person-centered care plan2Apr 9, 2026; Mar 24, 2026
F689 Accident prevention and supervision2Apr 9, 2026; Apr 4, 2024
F693 Feeding tube use and care2Jan 24, 2025; Jul 2, 2024
F761 Drug labeling and secure storage2Jan 13, 2025; Jul 2, 2024

Fines and payment denials

DateTypeAmount / length
Mar 4, 2026Fine$15,935
Sep 24, 2024Fine$6,144
Aug 10, 2024Fine$22,391
Mar 22, 2024Fine$256,785

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.71 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.88 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.42 h
Nursing staff turnover
77.1% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
1 of 5
Health inspection rating
1 of 5
Staffing rating
3 of 5
Quality measure rating
3 of 5

CMS figures for Ashford Hall, copied as published; Texas medians are ours.

Facility details

Address
2021 Shoaf Dr, Irving, TX 75061
Phone
(972) 579-1919
County
Dallas
Accepts
Medicare and Medicaid
Ownership
For profit - Corporation
Chain (CMS)
Not part of a chain in CMS data
Certified beds
206
Average residents per day
114
In Medicare/Medicaid since
May 26, 1988
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How does the home screen, train, and supervise staff to protect residents? (F600, cited 3 times)
  • How does the home make sure doctor's orders are followed consistently across shifts? (F684, cited 3 times)
  • How do staff protect residents' privacy during bathing, dressing, and treatments? (F583, cited 2 times)
  • How are a resident's goals and preferences written into the care plan? (F656, cited 2 times)

Other nursing homes in Irving

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

How we build this · Report an error