Nursing Home Record

For profit - Limited Liability company · 132 certified beds · CMS number 676039

The Parks at Garland Healthcare and Rehab, Garland, TX

CMS records 15 health deficiencies at The Parks at Garland Healthcare and Rehab in Garland, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Apr 10, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 1 citation was at the immediate jeopardy level, 1 of them recorded as past non-compliance (fixed before the inspection). CMS lists 1 fine totaling $10,345 in the last three years.

Inspections and deficiencies

CMS findings for The Parks at Garland Healthcare and Rehab as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and The Parks at Garland Healthcare and Rehab may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (7 deficiencies)

Standard inspection Apr 10, 2026. CMS counts 7 health deficiencies and 6 fire safety deficiencies in this cycle.

Apr 10, 2026 · Standard inspection

4 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 27, 2026

F628 · Discharge paperwork, notices, and bed-hold information

Requirement cited (CMS): Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 27, 2026

F585 · Grievances and how they are handled

Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 27, 2026

F565 · Resident and family councils

Requirement cited (CMS): Honor the resident's right to organize and participate in resident/family groups in the facility.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 27, 2026

Dec 9, 2025 · Complaint inspection

3 deficiencies, highest E

F804 · Palatable, attractive food at safe temperatures

Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 23, 2025

F644 · Coordinating with PASARR screening

Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 23, 2025

F602 · Protecting residents' money and belongings

Requirement cited (CMS): Protect each resident from the wrongful use of the resident's belongings or money.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Past non-compliance (fixed before the inspection), Sep 26, 2025
Previous cycle: 1 deficiency (standard inspection Jan 30, 2025)

Standard inspection Jan 30, 2025. CMS counts 1 health deficiency and 2 fire safety deficiencies in this cycle.

Jan 30, 2025 · Standard + complaint inspection

1 deficiency, highest E

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 13, 2025
Earlier cycle: 7 deficiencies (standard inspection Dec 7, 2023)

Standard inspection Dec 7, 2023. CMS counts 7 health deficiencies and 2 fire safety deficiencies in this cycle.

Mar 26, 2024 · Complaint inspection

1 deficiency, highest D

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 19, 2024

Dec 7, 2023 · Standard + complaint inspection

3 deficiencies, highest J

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Dec 15, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 15, 2023

F600 · Freedom from abuse and neglect

Requirement cited (CMS): Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Past non-compliance (fixed before the inspection), Nov 29, 2023

Sep 19, 2023 · Complaint inspection

1 deficiency, highest E

F677 · Help with daily care

Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 20, 2023

Sep 12, 2023 · Complaint inspection

2 deficiencies, highest D

F925 · Pest control

Requirement cited (CMS): Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 15, 2023

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 15, 2023

Tags cited in more than one inspection

1 tag cited on more than one inspection date at The Parks at Garland Healthcare and Rehab; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F812 Food safety and sanitation2Jan 30, 2025; Dec 7, 2023

Fines and payment denials

DateTypeAmount / length
Dec 7, 2023Fine$10,345

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.13 h (about the same as the Texas median of 3.27 h)
RN hours per resident per day
0.71 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.82 h
Nursing staff turnover
44.3% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
4 of 5
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measure rating
4 of 5

CMS figures for The Parks at Garland Healthcare and Rehab, copied as published; Texas medians are ours.

Facility details

Address
3737 N Garland Ave., Garland, TX 75044
Phone
(972) 495-7000
County
Dallas
Accepts
Medicare and Medicaid
Ownership
For profit - Limited Liability company
Chain (CMS)
Priority Management
Certified beds
132
Average residents per day
93.9
In Medicare/Medicaid since
Dec 8, 2004
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 2 times)
  • Is there an active resident council or family council, and how often does it meet? (F565, cited 1 time)
  • Who is the grievance official, and how are complaints tracked and answered? (F585, cited 1 time)
  • How does the home screen, train, and supervise staff to protect residents? (F600, cited 1 time)

Other nursing homes in Garland and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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