Government - Hospital district · 118 certified beds · CMS number 675811
Victoria Gardens of Frisco, Frisco, TX
CMS records 16 health deficiencies at Victoria Gardens of Frisco in Frisco, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jul 9, 2026. The highest severity cited is J (immediate jeopardy to resident health or safety). 2 citations were at the immediate jeopardy level, 2 of them recorded as past non-compliance (fixed before the inspection). CMS lists 2 fines totaling $23,546 in the last three years.
- 16deficiencies, 3 cycles (TX median 25)
- 5in the latest cycle (TX median 8)
- Jhighest severity · Immediate jeopardy
- $23,546fines, last 3 years
- 4CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for Victoria Gardens of Frisco as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Victoria Gardens of Frisco may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (5 deficiencies)
Standard inspection Jul 9, 2026. CMS counts 5 health deficiencies and 8 fire safety deficiencies in this cycle.
Jul 9, 2026 · Standard inspection
3 deficiencies, highest F
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- F No actual harm, potential for more than minimal harm, widespread
- Status
- Correction date Aug 10, 2026
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Aug 10, 2026
F565 · Resident and family councils
Requirement cited (CMS): Honor the resident's right to organize and participate in resident/family groups in the facility.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Aug 10, 2026
Jan 14, 2026 · Complaint inspection
1 deficiency, highest D
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Feb 5, 2026
Dec 8, 2025 · Complaint inspection
1 deficiency, highest E
F761 · Drug labeling and secure storage
Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Dec 10, 2025
Previous cycle: 4 deficiencies (standard inspection May 29, 2025)
Standard inspection May 29, 2025. CMS counts 4 health deficiencies and 4 fire safety deficiencies in this cycle.
May 29, 2025 · Standard + complaint inspection
2 deficiencies, highest E
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Jun 18, 2025
F644 · Coordinating with PASARR screening
Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Past non-compliance (fixed before the inspection), Mar 17, 2025
Feb 25, 2025 · Complaint inspection
1 deficiency, highest J
F689 · Accident prevention and supervision
Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Past non-compliance (fixed before the inspection), Feb 22, 2025
Oct 23, 2024 · Complaint inspection
1 deficiency, highest J
F604 · Limits on physical restraints
Requirement cited (CMS): Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Past non-compliance (fixed before the inspection), Sep 9, 2024
Earlier cycle: 7 deficiencies (standard inspection Apr 18, 2024)
Standard inspection Apr 18, 2024. CMS counts 7 health deficiencies and 14 fire safety deficiencies in this cycle.
Jun 13, 2024 · Complaint inspection
1 deficiency, highest D
F805 · Food prepared for individual needs
Requirement cited (CMS): Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jul 8, 2024
Apr 18, 2024 · Standard + complaint inspection
3 deficiencies, highest E
F925 · Pest control
Requirement cited (CMS): Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 25, 2024
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 25, 2024
F689 · Accident prevention and supervision
Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date May 25, 2024
Mar 22, 2024 · Complaint inspection
1 deficiency, highest E
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Apr 12, 2024
Dec 16, 2023 · Complaint inspection
2 deficiencies, highest D
F810 · Adaptive eating equipment and help
Requirement cited (CMS): Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Dec 29, 2023
F687 · Foot care
Requirement cited (CMS): Provide appropriate foot care.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Dec 29, 2023
Tags cited in more than one inspection
3 tags cited on more than one inspection date at Victoria Gardens of Frisco; each date counts once and does not mean the same incident. PNC = past non-compliance.
| Tag | Inspections | Dates |
|---|---|---|
| F812 Food safety and sanitation | 3 | Jul 9, 2026; May 29, 2025; Apr 18, 2024 |
| F558 Accommodating individual needs and preferences | 2 | Jan 14, 2026; Mar 22, 2024 |
| F689 Accident prevention and supervision | 2 | Feb 25, 2025 (PNC); Apr 18, 2024 |
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| Feb 25, 2025 | Fine | $9,113 |
| Oct 23, 2024 | Fine | $14,433 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 3.32 h (about the same as the Texas median of 3.27 h)
- RN hours per resident per day
- 0.41 h (above the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 2.86 h
- Nursing staff turnover
- 46.3% (Texas median 52.1%)
- Administrators who left
- 0
- CMS overall rating
- 4 of 5
- Health inspection rating
- 4 of 5
- Staffing rating
- 2 of 5
- Quality measure rating
- 4 of 5
CMS figures for Victoria Gardens of Frisco, copied as published; Texas medians are ours.
Facility details
- Address
- 10700 Rolater Dr., Frisco, TX 75035
- Phone
- (972) 712-8652
- County
- Collin
- Accepts
- Medicare and Medicaid
- Ownership
- Government - Hospital district
- Chain (CMS)
- Priority Management
- Certified beds
- 118
- Average residents per day
- 83.9
- In Medicare/Medicaid since
- Nov 5, 1999
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council
- Both
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 3 times)
- How does the home adapt rooms and routines for residents with limited mobility, vision, or hearing? (F558, cited 2 times)
- How does the home assess each resident's fall risk and plan to prevent falls? (F689, cited 2 times)
- Is there an active resident council or family council, and how often does it meet? (F565, cited 1 time)
Other nursing homes in Frisco and the same chain
- Prairie Estates
Frisco · 24 deficiencies - Stonemere Rehabilitation Center
Frisco · 22 deficiencies - Mabank Nursing Center
Mabank · 33 deficiencies - Ridgmar Medical Lodge
Fort Worth · 33 deficiencies - Broadmoor Medical Lodge
Rockwall · 32 deficiencies - The Homestead of Denison
Denison · 28 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.