Non profit - Other · 44 certified beds · CMS number 676329
Continuing Care at Highland Springs, Dallas, TX
CMS records 17 health deficiencies at Continuing Care at Highland Springs in Dallas, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Sep 11, 2025. The highest severity cited is K (immediate jeopardy to resident health or safety). 2 citations were at the immediate jeopardy level. CMS lists 1 fine totaling $29,968 in the last three years.
- 17deficiencies, 3 cycles (TX median 25)
- 5in the latest cycle (TX median 8)
- Khighest severity · Immediate jeopardy
- $29,968fines, last 3 years
- 3CMS overall rating (of 5)
Inspections and deficiencies
CMS findings for Continuing Care at Highland Springs as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Continuing Care at Highland Springs may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare
Most recent cycle (5 deficiencies)
Standard inspection Sep 11, 2025. CMS counts 5 health deficiencies and 1 fire safety deficiency in this cycle.
Jan 21, 2026 · Complaint inspection
2 deficiencies, highest K
F740 · Behavioral health care
Requirement cited (CMS): Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- Severity
- K Immediate jeopardy to resident health or safety, pattern
- Status
- Correction date Jan 22, 2026
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- J Immediate jeopardy to resident health or safety, isolated
- Status
- Correction date Jan 22, 2026
Sep 11, 2025 · Standard inspection
3 deficiencies, highest E
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Oct 23, 2025
F760 · No significant medication errors
Requirement cited (CMS): Ensure that residents are free from significant medication errors.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Oct 23, 2025
F656 · Comprehensive person-centered care plan
Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Oct 23, 2025
Previous cycle: 8 deficiencies (standard inspection Aug 1, 2024)
Standard inspection Aug 1, 2024. CMS counts 8 health deficiencies and 3 fire safety deficiencies in this cycle.
Aug 1, 2024 · Standard inspection
8 deficiencies, highest F
F812 · Food safety and sanitation
Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 10, 2024
F804 · Palatable, attractive food at safe temperatures
Requirement cited (CMS): Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 10, 2024
F689 · Accident prevention and supervision
Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 10, 2024
F677 · Help with daily care
Requirement cited (CMS): Provide care and assistance to perform activities of daily living for any resident who is unable.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Sep 10, 2024
F645 · Pre-admission screening for mental disorder or intellectual disability
Requirement cited (CMS): PASARR screening for Mental disorders or Intellectual Disabilities
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 10, 2024
F644 · Coordinating with PASARR screening
Requirement cited (CMS): Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Correction date Sep 10, 2024
F585 · Grievances and how they are handled
Requirement cited (CMS): Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- Severity
- F No actual harm, potential for more than minimal harm, widespread
- Status
- Correction date Sep 10, 2024
F558 · Accommodating individual needs and preferences
Requirement cited (CMS): Reasonably accommodate the needs and preferences of each resident.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Sep 10, 2024
Earlier cycle: 4 deficiencies (standard inspection May 24, 2023)
Standard inspection May 24, 2023. CMS counts 4 health deficiencies and 3 fire safety deficiencies in this cycle.
Feb 8, 2024 · Complaint inspection
2 deficiencies, highest E
F755 · Pharmacy services and a consultant pharmacist
Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- Severity
- E No actual harm, potential for more than minimal harm, pattern
- Status
- Past non-compliance (fixed before the inspection), Dec 11, 2023
F658 · Professional standards in care
Requirement cited (CMS): Ensure services provided by the nursing facility meet professional standards of quality.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Past non-compliance (fixed before the inspection), Dec 11, 2023
May 24, 2023 · Standard inspection
2 deficiencies, highest D
F657 · Care plan timing and team review
Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jul 7, 2023
F638 · Quarterly assessment reviews
Requirement cited (CMS): Assure that each resident’s assessment is updated at least once every 3 months.
- Severity
- D No actual harm, potential for more than minimal harm, isolated
- Status
- Correction date Jul 7, 2023
Tags cited in more than one inspection
2 tags cited on more than one inspection date at Continuing Care at Highland Springs; each date counts once and does not mean the same incident. PNC = past non-compliance.
| Tag | Inspections | Dates |
|---|---|---|
| F656 Comprehensive person-centered care plan | 2 | Jan 21, 2026; Sep 11, 2025 |
| F812 Food safety and sanitation | 2 | Sep 11, 2025; Aug 1, 2024 |
Fines and payment denials
| Date | Type | Amount / length |
|---|---|---|
| Jan 21, 2026 | Fine | $29,968 |
Staffing and CMS ratings
- Total nurse staff hours per resident per day
- 4.29 h (above the Texas median of 3.27 h)
- RN hours per resident per day
- 1.13 h (above the Texas median of 0.38 h)
- Weekend nurse staff hours per resident per day
- 3.88 h
- Nursing staff turnover
- 31.4% (Texas median 52.1%)
- Administrators who left
- 1
- CMS overall rating
- 3 of 5
- Health inspection rating
- 2 of 5
- Staffing rating
- 5 of 5
- Quality measure rating
- 4 of 5
CMS figures for Continuing Care at Highland Springs, copied as published; Texas medians are ours.
Facility details
- Address
- 7910 Frankford Road, Dallas, TX 75252
- Phone
- (972) 656-3500
- County
- Dallas
- Accepts
- Medicare and Medicaid
- Ownership
- Non profit - Other
- Chain (CMS)
- Erickson Senior Living
- Certified beds
- 44
- Average residents per day
- 43.2
- In Medicare/Medicaid since
- Feb 11, 2013
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident and family council
- Resident
- Sprinklers in all required areas
- Yes
Questions to ask on a visit
Based on the tags cited most often here.
- How are a resident's goals and preferences written into the care plan? (F656, cited 2 times)
- When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 2 times)
- How does the home adapt rooms and routines for residents with limited mobility, vision, or hearing? (F558, cited 1 time)
- Who is the grievance official, and how are complaints tracked and answered? (F585, cited 1 time)
Other nursing homes in Dallas and the same chain
- South Dallas Nursing & Rehabilitation
Dallas · 62 deficiencies - Five Points at Lake Highlands Nursing and Rehab
Dallas · 53 deficiencies - Forest Park Nursing & Rehabilitation
Dallas · 51 deficiencies - Avir at The Meadow
Dallas · 44 deficiencies - Lakewest Rehabilitation and Skilled Care
Dallas · 44 deficiencies - The Hillcrest of North Dallas
Dallas · 44 deficiencies - Continuing Care at Eagles Trace
Houston · 14 deficiencies
Source
CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.