Government - Hospital district · 120 certified beds · CMS number 676391

Windsor Calallen, Corpus Christi, TX

CMS records 37 health deficiencies at Windsor Calallen in Corpus Christi, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jul 22, 2026. The highest severity cited is E (no actual harm, potential for more than minimal harm). CMS lists 1 fine totaling $4,823 in the last three years.

Inspections and deficiencies

CMS findings for Windsor Calallen as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and Windsor Calallen may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (11 deficiencies)

Standard inspection Jul 22, 2026. CMS counts 11 health deficiencies and 0 fire safety deficiencies in this cycle.

Jul 22, 2026 · Standard inspection

6 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

F760 · No significant medication errors

Requirement cited (CMS): Ensure that residents are free from significant medication errors.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 23, 2026

Jun 24, 2026 · Complaint inspection

3 deficiencies, highest D

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 25, 2026

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 25, 2026

F770 · Timely laboratory services

Requirement cited (CMS): Provide timely, quality laboratory services/tests to meet the needs of residents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jun 25, 2026

May 13, 2026 · Complaint inspection

1 deficiency, highest D

F550 · Dignity and the right to exercise rights

Requirement cited (CMS): Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 14, 2026

Apr 8, 2026 · Complaint inspection

1 deficiency, highest D

F636 · Full assessment at admission and yearly

Requirement cited (CMS): Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 10, 2026
Previous cycle: 12 deficiencies (standard inspection May 7, 2025)

Standard inspection May 7, 2025. CMS counts 12 health deficiencies and 7 fire safety deficiencies in this cycle.

Aug 21, 2025 · Complaint inspection

1 deficiency, highest D

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 22, 2025

Aug 8, 2025 · Complaint inspection

1 deficiency, highest D

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Aug 9, 2025

May 7, 2025 · Standard inspection

5 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 8, 2025

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date May 8, 2025

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 8, 2025

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 8, 2025

F645 · Pre-admission screening for mental disorder or intellectual disability

Requirement cited (CMS): PASARR screening for Mental disorders or Intellectual Disabilities

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 8, 2025

Apr 9, 2025 · Complaint inspection

2 deficiencies, highest D

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 11, 2025

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 10, 2025

Apr 4, 2025 · Complaint inspection

1 deficiency, highest D

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 5, 2025

Feb 20, 2025 · Complaint inspection

2 deficiencies, highest D

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 14, 2025

F655 · Baseline care plan within 48 hours

Requirement cited (CMS): Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 14, 2025
Earlier cycle: 14 deficiencies (standard inspection Mar 6, 2024)

Standard inspection Mar 6, 2024. CMS counts 14 health deficiencies and 1 fire safety deficiency in this cycle.

Jul 1, 2024 · Complaint inspection

1 deficiency, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 3, 2024

Mar 6, 2024 · Standard + complaint inspection

10 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 30, 2024

F812 · Food safety and sanitation

Requirement cited (CMS): Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 30, 2024

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

F758 · Psychotropic drug safeguards

Requirement cited (CMS): Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

F756 · Monthly pharmacist medication review

Requirement cited (CMS): Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 30, 2024

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

F607 · Abuse prevention policies

Requirement cited (CMS): Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

F584 · Safe, clean, homelike surroundings

Requirement cited (CMS): Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Mar 30, 2024

F583 · Personal privacy and confidential records

Requirement cited (CMS): Keep residents' personal and medical records private and confidential.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Mar 30, 2024

Jan 25, 2024 · Complaint inspection

2 deficiencies, highest D

F661 · Discharge summary

Requirement cited (CMS): Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 26, 2024

F623 · Written notice before a move

Requirement cited (CMS): Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jan 26, 2024

Nov 19, 2023 · Complaint inspection

1 deficiency, highest D

F761 · Drug labeling and secure storage

Requirement cited (CMS): Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 22, 2023

Tags cited in more than one inspection

7 tags cited on more than one inspection date at Windsor Calallen; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F761 Drug labeling and secure storage5Jul 22, 2026; May 7, 2025; Jul 1, 2024; Mar 6, 2024; Nov 19, 2023
F812 Food safety and sanitation4Jul 22, 2026; Jun 24, 2026; May 7, 2025; Mar 6, 2024
F880 Infection prevention and control program4Jul 22, 2026; May 7, 2025; Apr 9, 2025; Mar 6, 2024
F584 Safe, clean, homelike surroundings2Apr 4, 2025; Mar 6, 2024
F656 Comprehensive person-centered care plan2Aug 21, 2025; Apr 9, 2025
F684 Quality of care2Feb 20, 2025; Mar 6, 2024
F755 Pharmacy services and a consultant pharmacist2Aug 8, 2025; Mar 6, 2024

Fines and payment denials

DateTypeAmount / length
Jan 25, 2024Fine$4,823

Staffing and CMS ratings

Total nurse staff hours per resident per day
3.00 h (below the Texas median of 3.27 h)
RN hours per resident per day
0.32 h (below the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
2.66 h
Nursing staff turnover
30.8% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
4 of 5
Health inspection rating
3 of 5
Staffing rating
2 of 5
Quality measure rating
5 of 5

CMS figures for Windsor Calallen, copied as published; Texas medians are ours.

Facility details

Address
4162 Wildcat Dr, Corpus Christi, TX 78410
Phone
(361) 241-2954
County
Nueces
Accepts
Medicare and Medicaid
Ownership
Government - Hospital district
Chain (CMS)
Wellsential Health
Certified beds
120
Average residents per day
106.3
In Medicare/Medicaid since
Nov 12, 2015
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How are medications stored and secured on each unit? (F761, cited 5 times)
  • When was the kitchen last inspected, and how are food temperatures checked? (F812, cited 4 times)
  • How do staff track and report infections among residents? (F880, cited 4 times)
  • How often are rooms cleaned and bed linens changed? (F584, cited 2 times)

Other nursing homes in Corpus Christi and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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