For profit - Corporation · 150 certified beds · CMS number 676420

The Brightpointe, Conroe, TX

CMS records 13 health deficiencies at The Brightpointe in Conroe, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jul 9, 2025. The highest severity cited is J (immediate jeopardy to resident health or safety). 3 citations were at the immediate jeopardy level. CMS lists 1 fine totaling $21,037 and 1 payment denial in the last three years.

Inspections and deficiencies

CMS findings for The Brightpointe as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and The Brightpointe may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (0 deficiencies)

Standard inspection Jul 9, 2025. CMS counts 0 health deficiencies and 8 fire safety deficiencies in this cycle.

No health deficiencies in this cycle.

Previous cycle: 1 deficiency (standard inspection May 30, 2024)

Standard inspection May 30, 2024. CMS counts 1 health deficiency and 3 fire safety deficiencies in this cycle.

May 30, 2024 · Standard inspection

1 deficiency, highest D

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date May 31, 2024
Earlier cycle: 12 deficiencies (standard inspection Mar 9, 2023)

Standard inspection Mar 9, 2023. CMS counts 12 health deficiencies and 5 fire safety deficiencies in this cycle.

Mar 20, 2024 · Complaint inspection

6 deficiencies, highest E

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 20, 2024

F755 · Pharmacy services and a consultant pharmacist

Requirement cited (CMS): Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 20, 2024

F726 · Competent nurses and nurse aides

Requirement cited (CMS): Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 20, 2024

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 20, 2024

F610 · Investigating and responding to allegations

Requirement cited (CMS): Respond appropriately to all alleged violations.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 20, 2024

F602 · Protecting residents' money and belongings

Requirement cited (CMS): Protect each resident from the wrongful use of the resident's belongings or money.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Apr 20, 2024

Sep 21, 2023 · Complaint inspection

5 deficiencies, highest J

F726 · Competent nurses and nurse aides

Requirement cited (CMS): Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Sep 22, 2023

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Sep 22, 2023

F658 · Professional standards in care

Requirement cited (CMS): Ensure services provided by the nursing facility meet professional standards of quality.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 8, 2023

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Dec 8, 2023

F580 · Telling residents and families about changes

Requirement cited (CMS): Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Severity
J Immediate jeopardy to resident health or safety, isolated
Status
Correction date Sep 22, 2023

Mar 9, 2023 · Standard inspection

1 deficiency, highest D

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Apr 7, 2023

Tags cited in more than one inspection

3 tags cited on more than one inspection date at The Brightpointe; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F656 Comprehensive person-centered care plan2May 30, 2024; Sep 21, 2023
F684 Quality of care2Mar 20, 2024; Sep 21, 2023
F726 Competent nurses and nurse aides2Mar 20, 2024; Sep 21, 2023

Fines and payment denials

DateTypeAmount / length
Sep 21, 2023Fine$21,037
Sep 21, 2023Payment Denial50 days from Oct 19, 2023

Staffing and CMS ratings

Total nurse staff hours per resident per day
4.26 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.69 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
3.74 h
Nursing staff turnover
54.9% (Texas median 52.1%)
Administrators who left
1
CMS overall rating
3 of 5
Health inspection rating
3 of 5
Staffing rating
3 of 5
Quality measure rating
4 of 5

CMS figures for The Brightpointe, copied as published; Texas medians are ours.

Facility details

Address
604 S. Conroe Medical Drive, Conroe, TX 77304
Phone
(936) 494-6600
County
Montgomery
Accepts
Medicare and Medicaid
Ownership
For profit - Corporation
Chain (CMS)
Purehealth
Certified beds
150
Average residents per day
72.9
In Medicare/Medicaid since
Feb 16, 2017
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
Resident
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How are a resident's goals and preferences written into the care plan? (F656, cited 2 times)
  • How does the home make sure doctor's orders are followed consistently across shifts? (F684, cited 2 times)
  • How does the home check that new nurses and aides are skilled before they work alone? (F726, cited 2 times)
  • How quickly is the family called if a resident falls or their condition changes? (F580, cited 1 time)

Other nursing homes in Conroe and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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