For profit - Individual · 80 certified beds · CMS number 676487

The Center at Parmer, Austin, TX

CMS records 21 health deficiencies at The Center at Parmer in Austin, Texas in its last 3 inspection cycles; the Texas median is 25. Its most recent standard inspection was on Jan 30, 2026. The highest severity cited is F (no actual harm, potential for more than minimal harm). CMS lists no fines or payment denials in the last three years.

Inspections and deficiencies

CMS findings for The Center at Parmer as of Sep 1, 2026, grouped by inspection cycle (3 cycles); each is a requirement inspectors found not met, and The Center at Parmer may since have corrected or disputed it. Severity letters · Inspection cycles · Care Compare

Most recent cycle (8 deficiencies)

Standard inspection Jan 30, 2026. CMS counts 8 health deficiencies and 10 fire safety deficiencies in this cycle.

Jan 30, 2026 · Standard inspection

6 deficiencies, highest E

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 26, 2026

F692 · Nutrition and hydration

Requirement cited (CMS): Provide enough food/fluids to maintain a resident's health.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 26, 2026

F689 · Accident prevention and supervision

Requirement cited (CMS): Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Feb 26, 2026

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 26, 2026

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 26, 2026

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Feb 26, 2026

Nov 24, 2025 · Complaint inspection

2 deficiencies, highest D

F842 · Complete, confidential medical records

Requirement cited (CMS): Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 25, 2025

F684 · Quality of care

Requirement cited (CMS): Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 25, 2025
Previous cycle: 8 deficiencies (standard inspection Oct 31, 2024)

Standard inspection Oct 31, 2024. CMS counts 8 health deficiencies and 0 fire safety deficiencies in this cycle.

Jul 15, 2025 · Complaint inspection

2 deficiencies, highest D

F610 · Investigating and responding to allegations

Requirement cited (CMS): Respond appropriately to all alleged violations.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 16, 2025

F609 · Reporting suspected abuse and crimes

Requirement cited (CMS): Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 16, 2025

Jun 23, 2025 · Complaint inspection

1 deficiency, highest D

F628 · Discharge paperwork, notices, and bed-hold information

Requirement cited (CMS): Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Jul 14, 2025

Oct 31, 2024 · Standard inspection

5 deficiencies, highest E

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 24, 2024

F695 · Respiratory and oxygen care

Requirement cited (CMS): Provide safe and appropriate respiratory care for a resident when needed.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 24, 2024

F679 · Activities program

Requirement cited (CMS): Provide activities to meet all resident's needs.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 24, 2024

F656 · Comprehensive person-centered care plan

Requirement cited (CMS): Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Nov 24, 2024

F640 · Submitting assessment data on time

Requirement cited (CMS): Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Nov 24, 2024
Earlier cycle: 5 deficiencies (standard inspection Sep 1, 2023)

Standard inspection Sep 1, 2023. CMS counts 5 health deficiencies and 2 fire safety deficiencies in this cycle.

Feb 13, 2024 · Complaint inspection

1 deficiency, highest B

F657 · Care plan timing and team review

Requirement cited (CMS): Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity
B No actual harm, potential for minimal harm, pattern
Status
Correction date Mar 8, 2024

Sep 1, 2023 · Standard inspection

4 deficiencies, highest F

F944 · Quality program training

Requirement cited (CMS): Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

Severity
F No actual harm, potential for more than minimal harm, widespread
Status
Correction date Sep 25, 2023

F880 · Infection prevention and control program

Requirement cited (CMS): Provide and implement an infection prevention and control program.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 25, 2023

F759 · Medication error rate under 5 percent

Requirement cited (CMS): Ensure medication error rates are not 5 percent or greater.

Severity
E No actual harm, potential for more than minimal harm, pattern
Status
Correction date Sep 25, 2023

F641 · Accurate resident assessments

Requirement cited (CMS): Ensure each resident receives an accurate assessment.

Severity
D No actual harm, potential for more than minimal harm, isolated
Status
Correction date Sep 25, 2023

Tags cited in more than one inspection

5 tags cited on more than one inspection date at The Center at Parmer; each date counts once and does not mean the same incident. PNC = past non-compliance.

TagInspectionsDates
F656 Comprehensive person-centered care plan2Jan 30, 2026; Oct 31, 2024
F657 Care plan timing and team review2Jan 30, 2026; Feb 13, 2024
F684 Quality of care2Jan 30, 2026; Nov 24, 2025
F695 Respiratory and oxygen care2Jan 30, 2026; Oct 31, 2024
F880 Infection prevention and control program2Oct 31, 2024; Sep 1, 2023

Fines and payment denials

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing and CMS ratings

Total nurse staff hours per resident per day
4.51 h (above the Texas median of 3.27 h)
RN hours per resident per day
0.69 h (above the Texas median of 0.38 h)
Weekend nurse staff hours per resident per day
4.03 h
Nursing staff turnover
53.5% (Texas median 52.1%)
Administrators who left
0
CMS overall rating
5 of 5
Health inspection rating
4 of 5
Staffing rating
3 of 5
Quality measure rating
5 of 5

CMS figures for The Center at Parmer, copied as published; Texas medians are ours.

Facility details

Address
13800 N Fm 620 Rd Sb, Austin, TX 78717
Phone
(737) 236-6400
County
Williamson
Accepts
Medicare and Medicaid
Ownership
For profit - Individual
Chain (CMS)
Veritas Management Group
Certified beds
80
Average residents per day
74.8
In Medicare/Medicaid since
Mar 23, 2020
Inside a hospital
No
Continuing care retirement community
No
Resident and family council
None
Sprinklers in all required areas
Yes

Questions to ask on a visit

Based on the tags cited most often here.

  • How are a resident's goals and preferences written into the care plan? (F656, cited 2 times)
  • Who sits on the care planning team, and how are family members invited? (F657, cited 2 times)
  • How does the home make sure doctor's orders are followed consistently across shifts? (F684, cited 2 times)
  • How are oxygen equipment and breathing treatments managed and checked? (F695, cited 2 times)

Other nursing homes in Austin and the same chain

Source

CMS Provider Data Catalog: Provider Information, Health Deficiencies, Penalties, Survey Summary. Processed by CMS Sep 1, 2026; next update Oct 28, 2026.

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